Table of Contents in Merge Document

[FVTABQ]

I have a "normal document" in which a 40 page merge document has been created with a Table of Contents, and many cross references. When I merge and create a new document (for editing), the Table of Contents converts to hyperlinks, and the cross references "go hard." That is, there is no option to update fields -- Table of Contents or the cross references. What am I doing wrong?

 

[FVT&A]

And, to the extent it matters, the document is in MS Word XP, and the data is in an Excel spread sheet. The merge works fine--but the outcome will not let me automatically update (via "update fields") the Table of Contents and cross references. Thanks for any input you can offer!