The form required to view your message cannot be displayed

[Mark]

Windows XP Pro SP2
Outlook 2003 SP3

When trying to create a new calendar entry one of my users is receiving the
message "the form required to view this message cannot be displayed please
contact your administrator". Existing calendar entries can be opened, you
just can't create a new one.

I have tried:
1. Deleting forms cache through the button.
2. Deleting frmcache.dat and restarting outlook
3. Added the ForceFormReload key into the appropriate registry location.
4. Detect and Repair on Office 2003.
5. Removed/Reinstalled MS Office.
6. Creating a new outlook profile.

What else can I do? I can't find any additional steps to this on the
Knowledge Base.

 

[Mark]

Never mind, I fixed it.

 

[Brian]

So how did you fix it??

Never mind, I fixed it.

 

[Blastoise]

What did you do to fix it? I have a user with the same issue

 

[Brian Tillman]

What did you do to fix it? I have a user with the same issue

Did they try clearing the forms cache?

 

[David]

I have tried the same things to fix this problem with getting it to correct the problem. Can you tell me how you did it?

Thanks, Dave

 

[Milly Staples [MVP - Outlook]]

When you post to a news group, it is most helpful if you include the message
to which you are replying in the body of YOUR message.

As it stands, we have no context nor any idea to what you are referring, the
person you are asking for assistance from, or what you need assistance with.

See the link in my signature.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, David asked:

| I have tried the same things to fix this problem with getting it to
| correct the problem. Can you tell me how you did it?
|
| Thanks, Dave

 

[Ben M. Schorr - MVP (OneNote)]

Can you tell us where the form came from, what kind of form it is, etc.?

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com
Author - The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/5m3f5q

 

[ahfah119]

Hi, Mark,

How are you? Could you please help a little to share about "how you fixed it?"

I have done the clear cache using
tool options menu,
delete the cache file,
also enabled force reload cache registry
reinstall office 2003
deleted all mail profile and recreate them

all failed, same error still comes up when try to create a new item in
calendar.

Thanks!

 

[rp4200]

Hi, Mark,

How are you? Could you please help a little to share about "how you fixedit?"

I have done the clear cache using
tool options menu,
delete the cache file,
also enabled force reload cache registry
reinstall office 2003
deleted all mail profile and recreate them

all failed, same error still comes up when try to create a new item in
calendar.

Thanks!






- Show quoted text -

Under Tools>"Other" tab>"Advanced Options..."button>"Custom
Forms"button>"Manage Forms..."button>"Clear Cache" press this and it
should clear up the problem...temporarily. It always seems to come
back. Just repeat when it becomes necessary.