The memory could not be “writtenâ€

[eastman]

Occasionally I receive the following error message when exiting Outlook 2003.
I also receive repeat emails.

Can anyone offer any suggestions or help? Thanks!

The instruction at “0x7c910e03†referenced memory at “0x00000000â€. The
memory could not be “writtenâ€.

Click on OK to terminate the program.

 

[DL]

When I experienced similar msgs it transpired that the sys memory was
failing. Allthough the err.msgs were not OL specific.
Perhaps try memtest86 and run it for a period, over several loops.

 

[eastman]

Thank you. I tried running that several times as well as contacting the new
laptop’s manufacture. The results ended with the checking out o.k.

I did a little research in the knowledge base and found some “vague†info
about a possible corrupt file that is written to when outlook closes?? I
can’t seem to relocate the info and thus the reason for my post here.

 

[DL]

There is a similar KB but this refers to win2k server
Perhaps try/experiment with a new OL profile and data file.

 

[eastman]

Thanks!
Found some dated info discussing renaming the .log file. Where would I find
the filenames for the profile and data file? Also, will this cause any ill
effects...i guess more of an effect then I have now!

Also found some notes about closing the "Ad-In's for OL??? Trying this now
to see if the error stops.

 

[DL]

With OL closed
Mail Applet, in Control Panel, to create new profile and add new data file.
Set it to prompt for Profile.
This will give you a clean OL data file (pst) Experiment with this. If error
gone, in OL File>open>Data File ... browse to old pst. Copy data from old
pst to new (Do NOT import). Close old pst and re test