time email sent and actually received

G

ginger

Several people in my office have reported that they are
receiving emails sent at say 12:30 pm at 3:00 pm. The
inbox then indicates the email was received at 12:33 pm.
There is a lag of 3 hours before the email is actually
received The inbox indicates that it was received 3
minutes after it was sent. It the problem with the
Exchange Server? Please help
 
M

Milly Staples [MVP - Outlook]

What version of Outlook and Exchange? Do the users receive new mail
notifications or do they have to change folders before new messages show up?
If the latter, then see if this article applies:

OL2000: You Cannot Receive New E-mail Notifications in Environments That Use
the Network Address Translation
http://support.microsoft.com/default.aspx?scid=kb;en-us;304849&Product=out2K


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the SWEN virus, all mail sent to my personal account will be deleted
without reading.

After searching google.groups.com and finding no answer, ginger asked:

| Several people in my office have reported that they are
| receiving emails sent at say 12:30 pm at 3:00 pm. The
| inbox then indicates the email was received at 12:33 pm.
| There is a lag of 3 hours before the email is actually
| received The inbox indicates that it was received 3
| minutes after it was sent. It the problem with the
| Exchange Server? Please help
 

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