Unable display inbox folder under the user's mailbox

S

Subyantoro

We have a user of outlook'97 and we are using win Exchange
server 5.5.
But this user can not open his Inbox under the mailbox.
But he can open the sent items, etc under the mailbox.

What should We do ?

Thanks and reagrds,
(e-mail address removed)
 
N

neo [mvp outlook]

Sounds like it could be a corrupted view. Has the user/you tried starting
Outlook with the /cleanviews command line switch?
 

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