Unable to delete any messages-email-spam-ect

[Jerry]

All of a sudden I am unable to delete anything (ie) old mail..sent mail...spam

 

[Brian Tillman [MVP - Outlook]]

All of a sudden I am unable to delete anything (ie) old mail..sent
mail...spam

Can you empty your Deleted Items folder? Do they delete if you hold Shift
when deleting? What version of Outlook? Is your data store an Exchange
mailbox or a PST?

 

[Jerry]

--
Thankls Jerry

Can you empty your Deleted Items folder? Do they delete if you hold Shift
when deleting? What version of Outlook? Is your data store an Exchange
mailbox or a PST?

 

[Brian Tillman [MVP - Outlook]]

Nope cant do any of those things. Outlook 2007. How do I know whether its
exchange or
pst.

Yes you do. Look at the error message you yourself included. It explicitly
mentions the PST.

I get this message when I try to delete anything. (Errors have been
detected in the file
C:\users\jerry\app data\local\microsoft\outlook\outlook.pst. Quit outlook
and all mail-enabled
applications, and then use the inbox repair tool

And why didn't you include all of the details when you posted initially?

I have tried that and can't find any scanpst.exe repair tool.

You should see it on your Start menu, either under Start>Microsoft Office
Tools>Inbox repair Tool or under Start>Microsoft Office>Microsoft Office
Tools>Inbox Repair Tool. If you don't see it there, SCANPST.EXE is in
%ProgramFiles%\Microsoft Office\Office12. Run that program and when it
assks for a PST, enter the exact file path contained in the error message.

 

[Jerry]

--
Thankls Jerry

Yes you do. Look at the error message you yourself included. It explicitly
mentions the PST.


And why didn't you include all of the details when you posted initially?


You should see it on your Start menu, either under Start>Microsoft Office
Tools>Inbox repair Tool or under Start>Microsoft Office>Microsoft Office
Tools>Inbox Repair Tool. If you don't see it there, SCANPST.EXE is in
%ProgramFiles%\Microsoft Office\Office12. Run that program and when it
assks for a PST, enter the exact file path contained in the error message.

 

[Brian Tillman [MVP - Outlook]]

I am not a computer pro and was just looking for help.

But I'm assuming you can read English and do look at the error messages you
see. That doesn't take any soft of computer savvy.

As I stated I have tried to find that inbox tool and it doesnt appear
anywhere. I tried all of your
suggestions on how to find it and have not been able to.

Open Windows Explorer. IN the Address field, enter this exactly:

%ProgramFiles%\Microsoft Office\Office12

Click Go. SCANPST.EXE should be there.

 

[mackd]

Brian, I am running outlook 2007 & I am now having the same problem. The
error message that is appearing is "The messaging interface has returned an
unknown error. If the problem persists, restart Outlook" . Restarting does
not work. Shift delete nor scanpst.exe resolved the problem. I read
somewhere that I could set up another pst. I tried that but apparently my
calendar & contacts did not transfer over. Thanks!

 

[Brian Tillman [MVP - Outlook]]

I read
somewhere that I could set up another pst. I tried that but apparently my
calendar & contacts did not transfer over. Thanks!

Nothing automatically transfers over, ever. State exactly what you did and
I'll be able to tell you what's missing.

 

[alanbro]

All of a sudden I am unable to delete anything (ie) old mail..sent mail...spam

 

[Kristi]

woah..glad to hear someone else is having this problem. I have also tried
doing the START, MICROSOFT OFFICE TOOLS, and only the option of language
settings comes up or go to my Address Book. I am having the same error
message as mackd. "The messaging interface has returned an

unknown error. If the problem persists, restart Outlook" . Restarting does
not work. I have tried pasting the address in a new window and nothing comes up. I am operating off of Internet 5.5...Windows ME for some stinkin reason it wont let me upgrade to another until I get a higher Windows. BUT, just out of the blue my emails quit deleting with periodical error messages. Some days I can check them..and some days I can not. Where do I start? Thank you for any help you can give me. (psss and yes I can be computer ignorant at times. *wink*)

Kristi...thank you! OH and I can read my LIVE hotmail because of not being
able to upgrade to the higher windows/internet explorer..so you can contact
me (e-mail address removed) thanks

 

[Kristi]

previous typo...corrected and resent

woah..glad to hear someone else is having this problem. I have also tried
doing the START, MICROSOFT OFFICE TOOLS, and only the option of language
settings comes up or go to my Address Book. I am having the same error
message as mackd. "The messaging interface has returned an
Kristi...thank you! OH and I CANT read my LIVE hotmail because of not being
able to upgrade to the higher windows/internet explorer..so you can contact
me (e-mail address removed) thanks

 

[Kristi]

After three months of this...a new error message occurred when I try opening
and get incoming mail in my outlook ..
An unknown error has occurred. Account: 'mail.so.centurytel.net', Server:
'mail.so.centurytel.net', Protocol: POP3, Port: 110, Secure(SSL): No, Error
Number: 0x800C0131
any ideas?

 

[Kristi]

did search with new error code on microsoft web page and found solution...
start..find in folders...search in C: for file folders.dbx...then rename
file to folders.old ....WAHLAH!! FIXED! I did loose the previous old emails
that I had already viewed just sitting there..but a price you have to pay I
suppose. Unless anyone has a solution to retaining them...im good!

 

[Brian Tillman [MVP - Outlook]]

After three months of this...a new error message occurred when I try
opening
and get incoming mail in my outlook ..
An unknown error has occurred. Account: 'mail.so.centurytel.net', Server:
'mail.so.centurytel.net', Protocol: POP3, Port: 110, Secure(SSL): No,
Error
Number: 0x800C0131

And what does CenturyTel say when you contact them?

 

[Brian Tillman [MVP - Outlook]]

did search with new error code on microsoft web page and found solution...
start..find in folders...search in C: for file folders.dbx...then rename
file to folders.old ....WAHLAH!! FIXED! I did loose the previous old
emails
that I had already viewed just sitting there..but a price you have to pay
I
suppose. Unless anyone has a solution to retaining them...im good!

Clearly, then, you're using Outlook Express and not Outlook. The two
products are not the same. Next time, ask in the correct newsgroup:
news://msnews.microsoft.com/microsoft.public.outlookexpress.general