Unable to delete message in Outbox

[Sharon]

There is an old email message in my outbox that I sent
back in June 2003 but also stayed in my outbox. It is
impossible to remove, send it, or move it to another
folder. If I try any of the previously mentioned I get
the error message : "Messaging Interface has returned an
unknown error, if problem persists restart Outlook." I
searched the MS knowledge base and the article states that
this is a problem with Outlook 2002 and Windows XP. The
problem is I am running Windows 2000 NOT XP. Has anyone
heard of this problem before?

 

[Milly Staples [MVP - Outlook]]

Create a new .pst file and make it the default. Then go into the outbox of
the old .pst file and delete the mail. Then return the default to the old
..pst file. Reopen Outlook and right click and "close" the new .pst file.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the SWEN virus, all mail sent to my personal account will be deleted
without reading.

After searching google.groups.com and finding no answer, Sharon asked:

| There is an old email message in my outbox that I sent
| back in June 2003 but also stayed in my outbox. It is
| impossible to remove, send it, or move it to another
| folder. If I try any of the previously mentioned I get
| the error message : "Messaging Interface has returned an
| unknown error, if problem persists restart Outlook." I
| searched the MS knowledge base and the article states that
| this is a problem with Outlook 2002 and Windows XP. The
| problem is I am running Windows 2000 NOT XP. Has anyone
| heard of this problem before?