Unable to Install Office over Works

T

Terry Gregory

My computer came with software set up including Microsoft
Works and Windows xp. I installed Office 2000 on top, and
stupidly threw away the Works documentation.
I have now had to restore the computer back to factory
set up and have installed Office 2000. It runs Powerpoint
and Excel no problem but keeps asking for the product
code for Word 2000 that it says came with Works and tells
me the product code is on the front of the Works
documentation. I can't uninstall Works as it does not
appear on the 'Add/remove' section of Control panel. Pe-
installed programs don't appear here.

Any suggestions?

Terry Gregory
 
M

Milly Staples [MVP - Outlook]

Do you see Microsoft Word in the Add/Remove options? If yes, then remove
that and then try a maintenance reinstallation of Word from your Office CD.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Terry Gregory
asked:

| My computer came with software set up including Microsoft
| Works and Windows xp. I installed Office 2000 on top, and
| stupidly threw away the Works documentation.
| I have now had to restore the computer back to factory
| set up and have installed Office 2000. It runs Powerpoint
| and Excel no problem but keeps asking for the product
| code for Word 2000 that it says came with Works and tells
| me the product code is on the front of the Works
| documentation. I can't uninstall Works as it does not
| appear on the 'Add/remove' section of Control panel. Pe-
| installed programs don't appear here.
|
| Any suggestions?
|
| Terry Gregory
 
M

Milly Staples [MVP - Outlook]

Do you see Microsoft Word in the Add/Remove options? If yes, then remove
that and then try a maintenance reinstallation of Word from your Office CD.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Terry Gregory
asked:

| My computer came with software set up including Microsoft
| Works and Windows xp. I installed Office 2000 on top, and
| stupidly threw away the Works documentation.
| I have now had to restore the computer back to factory
| set up and have installed Office 2000. It runs Powerpoint
| and Excel no problem but keeps asking for the product
| code for Word 2000 that it says came with Works and tells
| me the product code is on the front of the Works
| documentation. I can't uninstall Works as it does not
| appear on the 'Add/remove' section of Control panel. Pe-
| installed programs don't appear here.
|
| Any suggestions?
|
| Terry Gregory
 
M

Milly Staples [MVP - Outlook]

Do you see Microsoft Word in the Add/Remove options? If yes, then remove
that and then try a maintenance reinstallation of Word from your Office CD.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Terry Gregory
asked:

| My computer came with software set up including Microsoft
| Works and Windows xp. I installed Office 2000 on top, and
| stupidly threw away the Works documentation.
| I have now had to restore the computer back to factory
| set up and have installed Office 2000. It runs Powerpoint
| and Excel no problem but keeps asking for the product
| code for Word 2000 that it says came with Works and tells
| me the product code is on the front of the Works
| documentation. I can't uninstall Works as it does not
| appear on the 'Add/remove' section of Control panel. Pe-
| installed programs don't appear here.
|
| Any suggestions?
|
| Terry Gregory
 
M

Milly Staples [MVP - Outlook]

Do you see Microsoft Word in the Add/Remove options? If yes, then remove
that and then try a maintenance reinstallation of Word from your Office CD.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Terry Gregory
asked:

| My computer came with software set up including Microsoft
| Works and Windows xp. I installed Office 2000 on top, and
| stupidly threw away the Works documentation.
| I have now had to restore the computer back to factory
| set up and have installed Office 2000. It runs Powerpoint
| and Excel no problem but keeps asking for the product
| code for Word 2000 that it says came with Works and tells
| me the product code is on the front of the Works
| documentation. I can't uninstall Works as it does not
| appear on the 'Add/remove' section of Control panel. Pe-
| installed programs don't appear here.
|
| Any suggestions?
|
| Terry Gregory
 
M

Milly Staples [MVP - Outlook]

Do you see Microsoft Word in the Add/Remove options? If yes, then remove
that and then try a maintenance reinstallation of Word from your Office CD.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Terry Gregory
asked:

| My computer came with software set up including Microsoft
| Works and Windows xp. I installed Office 2000 on top, and
| stupidly threw away the Works documentation.
| I have now had to restore the computer back to factory
| set up and have installed Office 2000. It runs Powerpoint
| and Excel no problem but keeps asking for the product
| code for Word 2000 that it says came with Works and tells
| me the product code is on the front of the Works
| documentation. I can't uninstall Works as it does not
| appear on the 'Add/remove' section of Control panel. Pe-
| installed programs don't appear here.
|
| Any suggestions?
|
| Terry Gregory
 
M

Milly Staples [MVP - Outlook]

Do you see Microsoft Word in the Add/Remove options? If yes, then remove
that and then try a maintenance reinstallation of Word from your Office CD.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Terry Gregory
asked:

| My computer came with software set up including Microsoft
| Works and Windows xp. I installed Office 2000 on top, and
| stupidly threw away the Works documentation.
| I have now had to restore the computer back to factory
| set up and have installed Office 2000. It runs Powerpoint
| and Excel no problem but keeps asking for the product
| code for Word 2000 that it says came with Works and tells
| me the product code is on the front of the Works
| documentation. I can't uninstall Works as it does not
| appear on the 'Add/remove' section of Control panel. Pe-
| installed programs don't appear here.
|
| Any suggestions?
|
| Terry Gregory
 
M

Milly Staples [MVP - Outlook]

Do you see Microsoft Word in the Add/Remove options? If yes, then remove
that and then try a maintenance reinstallation of Word from your Office CD.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Terry Gregory
asked:

| My computer came with software set up including Microsoft
| Works and Windows xp. I installed Office 2000 on top, and
| stupidly threw away the Works documentation.
| I have now had to restore the computer back to factory
| set up and have installed Office 2000. It runs Powerpoint
| and Excel no problem but keeps asking for the product
| code for Word 2000 that it says came with Works and tells
| me the product code is on the front of the Works
| documentation. I can't uninstall Works as it does not
| appear on the 'Add/remove' section of Control panel. Pe-
| installed programs don't appear here.
|
| Any suggestions?
|
| Terry Gregory
 
D

Deno

Have you tried using the MS Uninstaller cleanup tool?
Filename is msicuu2.exe you can download from MS.
 
D

Deno

Have you tried using the MS Uninstaller cleanup tool?
Filename is msicuu2.exe you can download from MS.
 
D

Deno

Have you tried using the MS Uninstaller cleanup tool?
Filename is msicuu2.exe you can download from MS.
 
D

Deno

Have you tried using the MS Uninstaller cleanup tool?
Filename is msicuu2.exe you can download from MS.
 
D

Deno

Have you tried using the MS Uninstaller cleanup tool?
Filename is msicuu2.exe you can download from MS.
 
D

Deno

Have you tried using the MS Uninstaller cleanup tool?
Filename is msicuu2.exe you can download from MS.
 
D

Deno

Have you tried using the MS Uninstaller cleanup tool?
Filename is msicuu2.exe you can download from MS.
 
D

Deno

Have you tried using the MS Uninstaller cleanup tool?
Filename is msicuu2.exe you can download from MS.
 

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