Unable to open Publisher 2000 files after reinstall of Publisher 2

S

scottj

hard drive crashed so reinstall was in order, original pub files were on
another drive
receive - Cannot open file created from a different version of Publisher

have tried all fixes for corrupt Publisher files Q198256

PC has win xp pro sp2 installed with trend micro 7.0 latest engine/pattern
files and Publisher 2000 SP3/Office 2000 SP3

now some of the Publisher files do open but not all, files are in the same
place before install. all files were created with Publisher 2000

Scanned for spyware/malware and virus none found
 
M

Mary Sauer

Disable the anti-virus software, see if that helps.
Try opening the files in safe mode, if you can open the files, it maybe your printer
driver is at fault. Publisher saves all printer information with each file. Do these
files have a lot of graphics? Did you try opening a file with the picture display set
to none?
Copy a file to your new drive and try opening it.
 
K

Kris V

Having same problem. I have Pub. 2000 SR-1, running Win XP-Pro. Hurricane
destroyed hd but were able to save old pub 98 files. Tried disabling script
blocking, office plug ins, disabling printer, opening in safe mode, hiding
pictures, any other ideas?
 
M

Mary Sauer

Can you zip them up and send them to me? I have broadband, so the size isn't
important.
gsauer at columbus dot rr dot com
 
L

libby

Mary, having same problem, using the same printer as before using same 2000
publisher program just got new cpu. I can't open any of my files
 
M

Mary Sauer

Do you have Norton?
How to use Office programs with the Norton AntiVirus Office plug-in
http://support.microsoft.com/kb/329820/en-us

Install a different printer, maybe the LaserJet IIP, set as the default. (You
don't need the physical printer to install a driver) Will your publications
open? If you can open them then it probably means your printer driver has become
corrupt. Go to the manufacturer's web site and look around for an update. It is
always best to completely remove a printer driver before
installing/re-installing.

How to clean up printer drivers
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

Are you using the same Operating System? Can you open the publications in safe
mode? If you can then it is a driver problem.
 
L

libby

I dont have Norton I also have 2 other printer installed and I do not know
how to open in safe mode. Can you still help?
 

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