unable to reactivate office student/teacher version 2003 after office update

C

cdilecto

Hi, I just installed the latest update to office 2003, which included
Office Genuine Advantage. now every time I use outlook I am told it is
invalid. it is not. I own two copies of the software. it is entirely
possible that there are four installations off one cd, and two off the
other. how can I tell? Please do not ask me to call telephone support.
I have so little time as it is I refuse to get involved with another
long-winded bureaucratic session. microsoft ought to have a better way
to handle this. is there perchance an email contact?

all i need to know (I hope) is which copy is installed on MY computer.

thanks...
 
S

software1

Hi, I just installed the latest update to office 2003, which included
Office Genuine Advantage. now every time I use outlook I am told it is
invalid. it is not. I own two copies of the software. it is entirely
possible that there are four installations off one cd, and two off the
other. how can I tell? Please do not ask me to call telephone support.
I have so little time as it is I refuse to get involved with another
long-winded bureaucratic session. microsoft ought to have a better way
to handle this. is there perchance an email contact?

all i need to know (I hope) is which copy is installed on MY computer.

thanks...

I would have no problem helping you with your software issue,
genuine.software2@gmail com, don't forget the dot before the com.
 
C

cdilecto

well for the life of me I can't understand what microsoft is telling
my. it seems I need to activate the product - but it is already
activated. does MS really think the average person has time for this
nonsense? I am really only being hassled by outlook, so maybe I will
find an email client that is less troublesome.
 
C

cdilecto

gee, I finally figured the problem out - I deleteted opa11.dat from
C:\Documents and Settings\All Users\Application
Data\Microsoft\OFFICE\DATA

that worked great for a whole two days. now after activating office
(for the second time), it's reverted to telling me it's not activated.
I guess it's time to de-install/reinstall...
 

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