unpredicted switching between folders!

[Mahmud]

I have been encountering lately a very surprizing behavior
in Outlook 2002. When the preview pane is activated,
Outlook jumps back to the last viewed e-mail folder. This
disturbs me as I am reading my messages in the preview
pane. When the preview pane is not activated nothing
happens and I stay in the same folder. I use a pop3
account with an ISP, and this has never happened before.
Any help would be appreciated.
Best,
Mahmud.

 

[Roady]

Try resetting the view for that folder or does this occur in every folder?

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Roady
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[Mahmud]

Thanks Roady for helping,
In fact it happens with folders with the preview pane
activated. Let's say I am in the inbox, then I click on a
folder that has a preview pane, the moment I start reading
the messages in it in the preview pane, I am automatically
sent back to the inbox and lose sight of the message. and
I need to reclick the folder again. this happens over and
over until I switch off the preview pane. I even tried
detect and repair with no better result.
Thanks,
MS

 

[Roady]

Detect and repair won't help you here as the views are stored in the pst
itself. You could try running scanpst.exe against the pst file or create a
new pst-file with some test messages and see if it still happens in that pst
as well.

--
Roady
Pictures of BILL GATES at the TechNet MSDN Briefings 2003 in The Hague
www.sparnaaij.net
Microsoft Office and Microsoft Office related News
Also Outlook FAQ, How To's, Downloads and more...

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