Updated from 2002 to 2003 but now I have both!

W

wooderson23

I had installed Office XP Professional 2002 and then installed Office 2003
Standard Edition. The 2002 version of all office programs are still located
in the start menu (no sign of the 2003 versions). Included inside the
Microsoft Office folder on my C: drive are the folders Office10 and OFFICE11.
Office10 is the 2002 set of programs and OFFICE11 is the 2003 version. I am
able to launch the 2003 programs if I navigate to this spot. I have them
activated and ready, but I need to know how to get rid of the 2002 stuff
and/or replace it with the 2003 stuff.

Thanks,

Chris
 
S

Susan Ramlet

Hi, wooderson23,

Use the Windows Control Panel's Add/Remove Programs applet to uninstall
Office XP.
 
S

Susan Ramlet

Hi, wooderson23,

Use the Windows Control Panel's Add/Remove Programs applet to uninstall
Office XP.
 
S

Susan Ramlet

Hi, wooderson23,

Use the Windows Control Panel's Add/Remove Programs applet to uninstall
Office XP.
 
S

Susan Ramlet

Hi, wooderson23,

Use the Windows Control Panel's Add/Remove Programs applet to uninstall
Office XP.
 
S

Susan Ramlet

Hi, wooderson23,

Use the Windows Control Panel's Add/Remove Programs applet to uninstall
Office XP.
 
S

Susan Ramlet

Hi, wooderson23,

Use the Windows Control Panel's Add/Remove Programs applet to uninstall
Office XP.
 
S

Susan Ramlet

Hi, wooderson23,

Use the Windows Control Panel's Add/Remove Programs applet to uninstall
Office XP.
 
S

Susan Ramlet

Hi, wooderson23,

Use the Windows Control Panel's Add/Remove Programs applet to uninstall
Office XP.
 
S

Susan Ramlet

Hi, wooderson23,

Use the Windows Control Panel's Add/Remove Programs applet to uninstall
Office XP.
 
W

Wooderson23

Thank you Susan!

However I am someone who needs a little more direction than that when it
comes to these things. I know that I can go to Add/Remove Programs and
uninstall. Are you telling me that I should remove office and try the
installation again to see if I get a different result? Would there be any
harm in just deleting the Office10 folder and keeping the Office11 folder?

Chris
 
W

Wooderson23

Thank you Susan!

However I am someone who needs a little more direction than that when it
comes to these things. I know that I can go to Add/Remove Programs and
uninstall. Are you telling me that I should remove office and try the
installation again to see if I get a different result? Would there be any
harm in just deleting the Office10 folder and keeping the Office11 folder?

Chris
 
W

Wooderson23

Thank you Susan!

However I am someone who needs a little more direction than that when it
comes to these things. I know that I can go to Add/Remove Programs and
uninstall. Are you telling me that I should remove office and try the
installation again to see if I get a different result? Would there be any
harm in just deleting the Office10 folder and keeping the Office11 folder?

Chris
 
W

Wooderson23

Thank you Susan!

However I am someone who needs a little more direction than that when it
comes to these things. I know that I can go to Add/Remove Programs and
uninstall. Are you telling me that I should remove office and try the
installation again to see if I get a different result? Would there be any
harm in just deleting the Office10 folder and keeping the Office11 folder?

Chris
 
W

Wooderson23

Thank you Susan!

However I am someone who needs a little more direction than that when it
comes to these things. I know that I can go to Add/Remove Programs and
uninstall. Are you telling me that I should remove office and try the
installation again to see if I get a different result? Would there be any
harm in just deleting the Office10 folder and keeping the Office11 folder?

Chris
 
W

Wooderson23

Thank you Susan!

However I am someone who needs a little more direction than that when it
comes to these things. I know that I can go to Add/Remove Programs and
uninstall. Are you telling me that I should remove office and try the
installation again to see if I get a different result? Would there be any
harm in just deleting the Office10 folder and keeping the Office11 folder?

Chris
 
W

Wooderson23

Thank you Susan!

However I am someone who needs a little more direction than that when it
comes to these things. I know that I can go to Add/Remove Programs and
uninstall. Are you telling me that I should remove office and try the
installation again to see if I get a different result? Would there be any
harm in just deleting the Office10 folder and keeping the Office11 folder?

Chris
 
W

Wooderson23

Thank you Susan!

However I am someone who needs a little more direction than that when it
comes to these things. I know that I can go to Add/Remove Programs and
uninstall. Are you telling me that I should remove office and try the
installation again to see if I get a different result? Would there be any
harm in just deleting the Office10 folder and keeping the Office11 folder?

Chris
 
W

Wooderson23

Thank you Susan!

However I am someone who needs a little more direction than that when it
comes to these things. I know that I can go to Add/Remove Programs and
uninstall. Are you telling me that I should remove office and try the
installation again to see if I get a different result? Would there be any
harm in just deleting the Office10 folder and keeping the Office11 folder?

Chris
 
S

Susan Ramlet

Hi, Chris,

What I mean is that it appears (without actually being able to look at your
system) that you have two versions of Office installed, because the Office
2003 upgrade didn't quite remove all of Office XP. If there is still Office
XP in your Add/Remove Programs, uninstall it from there.

Have you tried re-installing Office 2003 to see if it can repair itself?
That might be a good idea, also.

Deleting the Office10 folder isn't usually the best idea, since there's more
to an installation than just the files in Office10. There are registry
entries that are made and other files added to the windows directory. The
Add/Remove Programs uninstall is the best place to ensure that the most of
the application is removed.

I hope that makes more sense--and yes--uninstalling and re-installing are
good things to try, in general. Sometimes Office is able to fix itself.
 

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