Updated from 2002 to 2003 but now I have both!

S

Susan Ramlet

Hi, Chris,

What I mean is that it appears (without actually being able to look at your
system) that you have two versions of Office installed, because the Office
2003 upgrade didn't quite remove all of Office XP. If there is still Office
XP in your Add/Remove Programs, uninstall it from there.

Have you tried re-installing Office 2003 to see if it can repair itself?
That might be a good idea, also.

Deleting the Office10 folder isn't usually the best idea, since there's more
to an installation than just the files in Office10. There are registry
entries that are made and other files added to the windows directory. The
Add/Remove Programs uninstall is the best place to ensure that the most of
the application is removed.

I hope that makes more sense--and yes--uninstalling and re-installing are
good things to try, in general. Sometimes Office is able to fix itself.
 
S

Susan Ramlet

Hi, Chris,

What I mean is that it appears (without actually being able to look at your
system) that you have two versions of Office installed, because the Office
2003 upgrade didn't quite remove all of Office XP. If there is still Office
XP in your Add/Remove Programs, uninstall it from there.

Have you tried re-installing Office 2003 to see if it can repair itself?
That might be a good idea, also.

Deleting the Office10 folder isn't usually the best idea, since there's more
to an installation than just the files in Office10. There are registry
entries that are made and other files added to the windows directory. The
Add/Remove Programs uninstall is the best place to ensure that the most of
the application is removed.

I hope that makes more sense--and yes--uninstalling and re-installing are
good things to try, in general. Sometimes Office is able to fix itself.
 
S

Susan Ramlet

Hi, Chris,

What I mean is that it appears (without actually being able to look at your
system) that you have two versions of Office installed, because the Office
2003 upgrade didn't quite remove all of Office XP. If there is still Office
XP in your Add/Remove Programs, uninstall it from there.

Have you tried re-installing Office 2003 to see if it can repair itself?
That might be a good idea, also.

Deleting the Office10 folder isn't usually the best idea, since there's more
to an installation than just the files in Office10. There are registry
entries that are made and other files added to the windows directory. The
Add/Remove Programs uninstall is the best place to ensure that the most of
the application is removed.

I hope that makes more sense--and yes--uninstalling and re-installing are
good things to try, in general. Sometimes Office is able to fix itself.
 
S

Susan Ramlet

Hi, Chris,

What I mean is that it appears (without actually being able to look at your
system) that you have two versions of Office installed, because the Office
2003 upgrade didn't quite remove all of Office XP. If there is still Office
XP in your Add/Remove Programs, uninstall it from there.

Have you tried re-installing Office 2003 to see if it can repair itself?
That might be a good idea, also.

Deleting the Office10 folder isn't usually the best idea, since there's more
to an installation than just the files in Office10. There are registry
entries that are made and other files added to the windows directory. The
Add/Remove Programs uninstall is the best place to ensure that the most of
the application is removed.

I hope that makes more sense--and yes--uninstalling and re-installing are
good things to try, in general. Sometimes Office is able to fix itself.
 
S

Susan Ramlet

Hi, Chris,

What I mean is that it appears (without actually being able to look at your
system) that you have two versions of Office installed, because the Office
2003 upgrade didn't quite remove all of Office XP. If there is still Office
XP in your Add/Remove Programs, uninstall it from there.

Have you tried re-installing Office 2003 to see if it can repair itself?
That might be a good idea, also.

Deleting the Office10 folder isn't usually the best idea, since there's more
to an installation than just the files in Office10. There are registry
entries that are made and other files added to the windows directory. The
Add/Remove Programs uninstall is the best place to ensure that the most of
the application is removed.

I hope that makes more sense--and yes--uninstalling and re-installing are
good things to try, in general. Sometimes Office is able to fix itself.
 
S

Susan Ramlet

Hi, Chris,

What I mean is that it appears (without actually being able to look at your
system) that you have two versions of Office installed, because the Office
2003 upgrade didn't quite remove all of Office XP. If there is still Office
XP in your Add/Remove Programs, uninstall it from there.

Have you tried re-installing Office 2003 to see if it can repair itself?
That might be a good idea, also.

Deleting the Office10 folder isn't usually the best idea, since there's more
to an installation than just the files in Office10. There are registry
entries that are made and other files added to the windows directory. The
Add/Remove Programs uninstall is the best place to ensure that the most of
the application is removed.

I hope that makes more sense--and yes--uninstalling and re-installing are
good things to try, in general. Sometimes Office is able to fix itself.
 
S

Susan Ramlet

Hi, Chris,

What I mean is that it appears (without actually being able to look at your
system) that you have two versions of Office installed, because the Office
2003 upgrade didn't quite remove all of Office XP. If there is still Office
XP in your Add/Remove Programs, uninstall it from there.

Have you tried re-installing Office 2003 to see if it can repair itself?
That might be a good idea, also.

Deleting the Office10 folder isn't usually the best idea, since there's more
to an installation than just the files in Office10. There are registry
entries that are made and other files added to the windows directory. The
Add/Remove Programs uninstall is the best place to ensure that the most of
the application is removed.

I hope that makes more sense--and yes--uninstalling and re-installing are
good things to try, in general. Sometimes Office is able to fix itself.
 
S

Susan Ramlet

Hi, Chris,

What I mean is that it appears (without actually being able to look at your
system) that you have two versions of Office installed, because the Office
2003 upgrade didn't quite remove all of Office XP. If there is still Office
XP in your Add/Remove Programs, uninstall it from there.

Have you tried re-installing Office 2003 to see if it can repair itself?
That might be a good idea, also.

Deleting the Office10 folder isn't usually the best idea, since there's more
to an installation than just the files in Office10. There are registry
entries that are made and other files added to the windows directory. The
Add/Remove Programs uninstall is the best place to ensure that the most of
the application is removed.

I hope that makes more sense--and yes--uninstalling and re-installing are
good things to try, in general. Sometimes Office is able to fix itself.
 

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