Upgrade Works to Office Standard for Vista Does Not Work

[David H.]

I went back to the Geek Squad at Best Buy to get Microsoft Office for Vista,
where I bought my new Dell laptop with Vista and Microsoft Works. They said
that Works was a qualifying product that would permit the upgrade to Office
Standard 2007, which they pulled off the shelf and assured me was the correct
version. I typed the product key in correctly, but a message said the
installation manager could not find any eligible products resident on the
computer to use the Office Standard 2007for Vista. Who is the geek in this
situation?

 

[Mary Sauer]

Works 9?
Error message when you try to upgrade Works 9 or Works SE 9 to an upgrade
version of a 2007 Office suite
http://support.microsoft.com/kb/943290

 

[David H.]

Not sure what version, but the computer is only two months old so whatever
version of works came with the Dell Inspiron with Vista would be the Works
version.

 

[David H.]

I should have been clearer. I simply want to install Office Standard on a
computer that did not have any version of Office -- just Works, which I was
told was a qualifying product that allowed for installation of Office
Stanard. Hope this helps.

 

[DL]

The version of Works installed requires an update/patch in order that the
Office upgrade recognises it - its a recognised problem/bug

 

[David H.]

Can you direct me to the patch by name or location so I can grab it and
download it? Thanks!

 

[DL]

The link was contained in an earlier response to your Q from Mary Sauer, but
obviously you missed it.