Using Word as Email Editor cause a fault

[Batmancd]

Hello all

I know this is a simply fix, I am using word as my email editor, and have for a long time. I updated to SP3 and now have this issue which I know was fixed by a patch a while back. Can anyone help

Error: a program is trying to access the e-mail addresses you have stored in outlook. Do you want to allow this? (with a yes or no button) pressing either one allows access

Thank you

Batmancd

 

[Rob Schneider]

I'm not aware of this issue caused by SP3, but maybe. I searched
Microsoft Knowledge base for "program trying to access email address
office xp" and found nothing about a patch on this.

However, the symptom you report is sometimes caused by computer viruses.
So it would be prudent for you to you check your machine with
anti-virus and spy-bot detection software.

You can also do more seaching on Microsoft's download site for the patch
you are seeking. Sorry, but I can't spot it for you.

Hope this is useful to you. Let us know.

rms

 

[Batmancd]

Thank you

I thought it might be a virus also, but have run both mcafee and other virus programs just in case and have come up with nothing yet..I will keep looking

 

[Rob Schneider]

Hum. Maybe a new one? Also check for spy-bots with Ad-aware or
equivalent. More discussion of these nefarious programs on
www.microsoft.com/security.

Hope this is useful to you. Let us know.

rms

 

[Roady [MVP]]

Are you working with Adobe Acrobat as well? Then locate the following
registry key;
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\Outlook\Addins\PDFMOutlook.PDFMOutlook
set the LoadBehavior entry's value from 3 to 2.
This will prevent the PDFMaker COM add-in to load in Outlook.

--
Roady [MVP]
www.howto-outlook.com

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