view PST

[JoHNY]

When i archive a pst and the try to open it via file/open it appears
but there is nothing in it.

 

[Sue Mosher [MVP-Outlook]]

Look in the FOlder List.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[JoHNY]

I have opened it in Outlook as a data file, when i expand it, it shows
the sub folder fine. When i open the sub folder (which i now has mail
in it) there is nothing in it. I have tried showing hidden folders
from eplorer/tools/folder options/show........but nothing. Weird?

 

[K. Orland]

What's the size of the PST?

 

[Sue Mosher [MVP-Outlook]]

Did you display the Folder List navigation pane so you can see all the folders in that store? Folders will only have data in them if items were archived to those folders.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[JoHNY]

Thankyou, but yes. Everything is as it should be. I have come accross
this at work, i work on a helpdesk and one of our users had exactly
same issue, except they were using 2000. The archive folder appears
where it should be, you can expand it, but when you click on a
subfolder, in this cas called 'old', there is no data. I've tried
archiving the data file to the default location and the dektop. It
works and archives to it's destination. Instead of importing it i am
trying to view it by file/open/data file. I say yes an it appears but
it is empty.

 

[Brian Tillman]

I have opened it in Outlook as a data file, when i expand it, it shows
the sub folder fine. When i open the sub folder (which i now has mail
in it) there is nothing in it. I

If there's nothing it in, how do you "know" there should be something in it?
Was anything actually removed from the original folder? Archiving doesn't
work on the Received date of a message, but on the Modified date that you
usually don't see. Perhaps you believe something should have been archived
but Outlook disagrees with you and, while it created the folder, didn't
actually archive anything.

 

[JoHNY]

I think you're right. I tried exactly the same process at work with
2000 and it worked fine. However, in 2000, when you open, it gives you
the open 'pst' instead of data file. When i did it at home, i new the
folder i was attempting to archive had data in in it. Maybe i am wrong
but i am under the assumption archiving folders just makes a copy of
your folders?

 

[Brian Tillman]

I think you're right. I tried exactly the same process at work with
2000 and it worked fine. However, in 2000, when you open, it gives
you the open 'pst' instead of data file.

Yes. In Outlook 97/98/2000, the sequence is File>Open>Personal Folders
File. In OL 2002/2003, it's File>Open>Outlook Data File

When i did it at home, i
new the folder i was attempting to archive had data in in it. Maybe
i am wrong but i am under the assumption archiving folders just makes
a copy of your folders?

You are wrong. Archiving does not create a copy of your folders. To make a
backup copy, just copy your PST with Windows Explorer while Outlook's
closed. What Archive does is compare the modified date of items with the
archive date you set in File>Archive and if the modified date is less recent
than the archive date, then it copies the item to the corresponding folder
in the archive PST and removes it from the source PST. If, however, the
modified date is more recent than the modified date of the item, it doesn't
do anything. Archive will always create a folder, though, if you've added
one to the main PST since the last time archive ran, even though it may be
empty.

 

[JoHNY]

Thanx, that makes sense. The process is a little foggy at the moment,
but it'll improve, thanx again.