One of our clients has a procedure to follow when you deviate from the
policies and procedures. It policy requires following standard procedures
unless there is documented reason to the contrary.
If the team wants to deviate from SOP, they fill out a form giving the
procedure they want to violate, what they will do instead, and why this is a
benefit to the program.
The procedure requires this paperwork to be sent to the Program Manager and
Configuration Control Board (basically the senior managers assigned to do
work on the program). If they agree, the Program Manager approves the
request and it becomes the new procedure specifically applied to that one
program. If the PM believes the entire SOP should change for the entire
company, he has the option to forward the approved request off to "Policy and
Procedure Ivory Tower" where the same type of thing happens on a more global
scale.
Bottom line -- The PM is the boss, if he approves the deviation it is done.
Since there is a company policy on how to change the SOP, the company will
support him.
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Jim
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