What is US-ASCII

[brrnese]

I have a client using Outlook 2000 who all of sudden is
getting email messages that say US-ASCII instead of plain
text or html. When she prints the messages they do not
word wrap so a good part of the message on the longer
lines is missing. We have no idea how this came about
and cannot find a setting to fix it. No all messages are
like this. Any help appreciated.

 

[Milly Staples [MVP - Outlook]]

Look under Tools->options->mail format tab to see what the default settings
are for your language encoding.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.


After scratching one's head,
brrnese <[email protected]> asked this group:
| I have a client using Outlook 2000 who all of sudden is
| getting email messages that say US-ASCII instead of plain
| text or html. When she prints the messages they do not
| word wrap so a good part of the message on the longer
| lines is missing. We have no idea how this came about
| and cannot find a setting to fix it. No all messages are
| like this. Any help appreciated.

 

[Brrnese]

I believe the endcoding is western european ISO. Not all
of the messages are coming through showing US-ASCII on
the blue header bar of the message - some do show HTML or
plain text - but when they show US-ASCII they do not
print and wrap correctly. And this is something new that
just started last week.

1) Why are some messages US ASCII?

2) Is there any way to resolve the word wrap printing
issue with the US ASCII messages?

When they are HTML or plain text they print normally.

Thanks - Kathie

 

[Milly Staples [MVP - Outlook]]

The message format is set by the sender, not the recipient. You may want to
inquire of people who send you ASCII mail why they have it set that way.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.


After scratching one's head,
Brrnese <[email protected]> asked this group:
| I believe the endcoding is western european ISO. Not all
| of the messages are coming through showing US-ASCII on
| the blue header bar of the message - some do show HTML or
| plain text - but when they show US-ASCII they do not
| print and wrap correctly. And this is something new that
| just started last week.
|
| 1) Why are some messages US ASCII?
|
| 2) Is there any way to resolve the word wrap printing
| issue with the US ASCII messages?
|
| When they are HTML or plain text they print normally.
|
| Thanks - Kathie
|| -----Original Message-----
|| Look under Tools->options->mail format tab to see what the default
|| settings are for your language encoding.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
||
|| After scratching one's head,
|| brrnese <[email protected]> asked this
| group:
||| I have a client using Outlook 2000 who all of sudden is
||| getting email messages that say US-ASCII instead of plain
||| text or html. When she prints the messages they do not
||| word wrap so a good part of the message on the longer
||| lines is missing. We have no idea how this came about
||| and cannot find a setting to fix it. No all messages are
||| like this. Any help appreciated.
||
||
|| .

 

[suzykay]

Milly, I have same problem. History - Had Win98 w/Outlook 2000; upgraded
Win98 to Win XP Home & kept Outlook 2000; installed all to-date WinXP, MSIE
6.0 (incl SP1), and Office Pro 2000 updates. Now, the HTML e-mails I've
received from one sender for years without problem are coming in with
inoperative hyperlinks embedded in GIFs. I do not know if these HTML e-mails
have always had header info "Content-Type: text/html;charset=us-ascii". I do
know that these embedded hyperlinks worked prior to WinXP upgrade. Two MS
Knowledge Base Articles deal with similar symptom - 310395 for MS Outlook
Express says OE may add that content header line to outgoing messages, and
318256 for Outlook 2000 w/MSIE 6.0 says to install SP1. Neither article
totally applies to my symptom. Could the MS Outlook Express installed with
WinXP have somehow configured Outlook 2000 to add that content-type header
line?

Thank you for your time and consideration.

The message format is set by the sender, not the recipient. You may want to
inquire of people who send you ASCII mail why they have it set that way.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.


After scratching one's head,
Brrnese <[email protected]> asked this group:
| I believe the endcoding is western european ISO. Not all
| of the messages are coming through showing US-ASCII on
| the blue header bar of the message - some do show HTML or
| plain text - but when they show US-ASCII they do not
| print and wrap correctly. And this is something new that
| just started last week.
|
| 1) Why are some messages US ASCII?
|
| 2) Is there any way to resolve the word wrap printing
| issue with the US ASCII messages?
|
| When they are HTML or plain text they print normally.
|
| Thanks - Kathie
|| -----Original Message-----
|| Look under Tools->options->mail format tab to see what the default
|| settings are for your language encoding.
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
||
|| After scratching one's head,
|| brrnese <[email protected]> asked this
| group:
||| I have a client using Outlook 2000 who all of sudden is
||| getting email messages that say US-ASCII instead of plain
||| text or html. When she prints the messages they do not
||| word wrap so a good part of the message on the longer
||| lines is missing. We have no idea how this came about
||| and cannot find a setting to fix it. No all messages are
||| like this. Any help appreciated.
||
||
|| .

 

[suzykay]

Milly, I just re-read your original reply, and understand that the sender
sets the e-mail format. I suppose the sender of these now non-functional HTML
e-mails could have changed their encoding about the same time as I upgraded
to WinXP - some of the e-mails were already in my Inbox (unread) when I
upgraded, but I cannot confirm the embedded hyperlinks worked or the encoding
was *not* US-ASCII before upgraded. So, I sent an e-mail to the sender asking
why they are using US-ASCII encoding and do they have other complaints of
similar symptoms as I have. Hopefully their reply will confirm they indeed
changed their format around the same time as I upgraded...else, I still have
a symptom to diagnose. Thank you for your advice.

Milly, I have same problem. History - Had Win98 w/Outlook 2000; upgraded
Win98 to Win XP Home & kept Outlook 2000; installed all to-date WinXP, MSIE
6.0 (incl SP1), and Office Pro 2000 updates. Now, the HTML e-mails I've
received from one sender for years without problem are coming in with
inoperative hyperlinks embedded in GIFs. I do not know if these HTML e-mails
have always had header info "Content-Type: text/html;charset=us-ascii". I do
know that these embedded hyperlinks worked prior to WinXP upgrade. Two MS
Knowledge Base Articles deal with similar symptom - 310395 for MS Outlook
Express says OE may add that content header line to outgoing messages, and
318256 for Outlook 2000 w/MSIE 6.0 says to install SP1. Neither article
totally applies to my symptom. Could the MS Outlook Express installed with
WinXP have somehow configured Outlook 2000 to add that content-type header
line?

Thank you for your time and consideration.

The message format is set by the sender, not the recipient. You may want to
inquire of people who send you ASCII mail why they have it set that way.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.


After scratching one's head,
Brrnese <[email protected]> asked this group:
| I believe the endcoding is western european ISO. Not all
| of the messages are coming through showing US-ASCII on
| the blue header bar of the message - some do show HTML or
| plain text - but when they show US-ASCII they do not
| print and wrap correctly. And this is something new that
| just started last week.
|
| 1) Why are some messages US ASCII?
|
| 2) Is there any way to resolve the word wrap printing
| issue with the US ASCII messages?
|
| When they are HTML or plain text they print normally.
|
| Thanks - Kathie
|| -----Original Message-----
|| Look under Tools->options->mail format tab to see what the default
|| settings are for your language encoding.
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
||
|| After scratching one's head,
|| brrnese <[email protected]> asked this
| group:
||| I have a client using Outlook 2000 who all of sudden is
||| getting email messages that say US-ASCII instead of plain
||| text or html. When she prints the messages they do not
||| word wrap so a good part of the message on the longer
||| lines is missing. We have no idea how this came about
||| and cannot find a setting to fix it. No all messages are
||| like this. Any help appreciated.
||
||
|| .

 

[brrnese]

Thanks for your help and your quick replies. Kathie

 

[Brian Tillman]

I've received from one sender for years without problem are coming in
with inoperative hyperlinks embedded in GIFs. I do not know if these
HTML e-mails have always had header info "Content-Type:
text/html;charset=us-ascii".

"charset=us-ascii" is perfectly normal and is the default character set for
HTML messages. It means that all the characters in the HTML message are
within the human-readable portion of the ASCII (American Standard Code for
Information Interchange) character set, which includes all the common
punctuation marks, digits, and upper/lower case characters that you see on
your keyboard.

 

[suzykay]

The MS KB Article 318256 seems to describe at least a part of the problem I'm
having with HTML messages coming in with Content Type set to US ASCII - that
the embedded hyperlinks don't work. I have MSIE 6.0 SP1 installed but problem
still exists. Thank you for clarification of what is US ASCII. Do you have
any suggestions for changing Outlook 2000 configuration so these hyperlinks
embedded in a GIF image tag will work again?

 

[Brian Tillman]

Do you have any suggestions for
changing Outlook 2000 configuration so these hyperlinks embedded in a
GIF image tag will work again?

I wish I did. I use OL 2003 and deliberately block GIF files because they
can track what I do using embedded links. That's a security problem.