when calling from Outlook Contacts, they can not hear my voice.

H

Helena

We are trying to make a call to one of my contacts from Outlook 2003, the
call goes out, I can hear my contact really well, but they do not hear my
voice. I checked the volume of the microphone and it passes the hardware
test. I checked the settings and everything seems to be correct. Has anyone
else encountered this problem before? IS there any other program I can use to
call my Outlook contacts?
 
R

Russ Valentine [MVP-Outlook]

Outlook uses the Windows dialer, which has no support for voice modems.
 
H

Helena

so what the point on having that little phone in outlook?
Is there any other program I can use to call my contacts using my pc instead
of my phone?

Russ Valentine said:
Outlook uses the Windows dialer, which has no support for voice modems.
--
Russ Valentine
[MVP-Outlook]
Helena said:
We are trying to make a call to one of my contacts from Outlook 2003, the
call goes out, I can hear my contact really well, but they do not hear my
voice. I checked the volume of the microphone and it passes the hardware
test. I checked the settings and everything seems to be correct. Has
anyone
else encountered this problem before? IS there any other program I can use
to
call my Outlook contacts?
 
R

Russ Valentine [MVP-Outlook]

Contact the manufacturer of your voice modem to see which products they
recommend.
--
Russ Valentine
[MVP-Outlook]
Helena said:
so what the point on having that little phone in outlook?
Is there any other program I can use to call my contacts using my pc
instead
of my phone?

Russ Valentine said:
Outlook uses the Windows dialer, which has no support for voice modems.
--
Russ Valentine
[MVP-Outlook]
Helena said:
We are trying to make a call to one of my contacts from Outlook 2003,
the
call goes out, I can hear my contact really well, but they do not hear
my
voice. I checked the volume of the microphone and it passes the
hardware
test. I checked the settings and everything seems to be correct. Has
anyone
else encountered this problem before? IS there any other program I can
use
to
call my Outlook contacts?
 

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