When I try to open a PowerPoint 2003 presentation I Error message

[Jun]

PowerPoint can't read path\file_name.ppt

The file is not corrupted because it work on other
computers using the same version.

Even when you started a new ppt document and save it, the
next time you open it it will throw the same error
message.

I have reinstalled my office 3 times and nothing happened.

Please help.

Jun

 

[Bill Dilworth]

Just to make sure, you have de-activated the Norton Anti-virus Office
plug-in, right?
And the rest of the stuff from this FAQ:
**PowerPoint found an error that it can't correct
http://www.rdpslides.com/pptfaq/FAQ00220.htm

If you have done all the things on this page and still receive an error,
then you may need to purchase a registry scrubber to remove any Office
information left over after Office uninstalls. Another option, would be to
wipe the whole system (least desirable, esp. with no promise that it will
work when re-installed).


--
Bill Dilworth, Microsoft PPT MVP
===============
Please spend a few minutes checking vestprog2@
out www.pptfaq.com This link will yahoo.
answer most of our questions, before com
you think to ask them.

Change org to com to defuse anti-spam,
ant-virus, anti-nuisance misdirection.
..
..

 

[John Langhans [MSFT]]

[CRITICAL UPDATE - Anyone using Office 2003 should install the critical
update as soon as possible. From PowerPoint, choose "Help -> Check for
Updates".]
[TOP ISSUE - Are you having difficulty opening presentations in PPT 2003
that you just created in PPT 2003? -
http://support.microsoft.com/?id=329820]

Hello,

It sounds like there's a good chance that you are running into a known
problem with Office applications and Norton's AntiVirus software.

The Norton AntiVirus plug-in for Microsoft Office scans documents for macro
virus infections in Office products. This plug-in may cause performance
issues, the inability to open files within Office (such as design templates
in PowerPoint), or the inability to install some Office applications.

The latest information about the problems associated with this plug-in can
be located in the following KB article:

http://support.microsoft.com/?id=329820

John Langhans
Microsoft Corporation
Supportability Program Manager
Microsoft Office PowerPoint for Windows
Microsoft Office Picture Manager for Windows

For FAQ's, highlights and top issues, visit the Microsoft PowerPoint
support center at: http://support.microsoft.com/default.aspx?pr=ppt
Search the Microsoft Knowledge Base at:
http://support.microsoft.com/default.aspx?pr=kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.
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