Why does Outlook not recognize change in password?

[GenSec]

I have an Outlook 2001 running on Win2K, and Outlook 2003 on Win XP. When I
changed an email password in email accounts, my ISP does not recognize the
password. I can access the mail from the web, but neither Outlook version
will work. I have already tried the Registry deletion solution proposed by
Microsoft for unsaved passwords without success.

 

[Carey Frisch [MVP]]

You can only change your email account password by visiting
the support web site of your ISP and accessing the Account Management
System or by calling them directly.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

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:

| I have an Outlook 2001 running on Win2K, and Outlook 2003 on Win XP. When I
| changed an email password in email accounts, my ISP does not recognize the
| password. I can access the mail from the web, but neither Outlook version
| will work. I have already tried the Registry deletion solution proposed by
| Microsoft for unsaved passwords without success.

 

[GenSec]

Sorry, I already changed it on my ISP, and I can access via their web mail.
What I cannot do is to get Outlook to change its password on those accounts
so that it will download the mail to my computers.

 

[GenSec]

Sorry to bother you. I discovered a setup mistake by not entering in full the
email address and the user name. Outlook filled the first part of the email
address for me, and I thought that was enough. It turns out I needed the full
domain name in addition to the user name. Fixed now!

 

[Carey Frisch [MVP]]

Thank you for letting us know you fixed the problem....congratulations!

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

-------------------------------------------------------------------------------------------

:

| Sorry to bother you. I discovered a setup mistake by not entering in full the
| email address and the user name. Outlook filled the first part of the email
| address for me, and I thought that was enough. It turns out I needed the full
| domain name in addition to the user name. Fixed now!