Windows 2003 Fax Service: FaxComEx.FaxDocument.ConnectedSubmit :Access Denied when not an Admin on S

[Douglas J. Badin]

Hi,

I have created some code to Fax an Access Report.

I really believe this to be a Windows Server 2003 Permissions issue but
couldn't find and appropriate Managed Newsgroup.

The Client Computer is using:

- Windows XP Pro, SP2
- Access 2003, SP3
- Member of the Domain

The Fax Services is installed on:

- Windows Server 2003 R2, Standard Edition, SP2
- Member of the Domain

From the Client Computer, the User can Fax:

- an Access Report by opening it up and Printing the Fax Share on the
Server where Fax Services is installed

- Using the Fax Console on the Client

I have a module that uses the following objects:

- FaxComEx.FaxDocument
- FaxComEx.FaxServer

After proper initialization, when the FaxComEx.FaxDocument.ConnectedSubmit
Method is invoked, I get "Access Denied"

WORKAROUND:

If I add the Client Computer User to the Local Administrators Group on the
Fax Services Server, it works successfully.


RESOLUTIONS TRIED WITH NO SUCCESS:

- Give the user permissions to the directories on the Fax Service Server in:

C:\Documents and Settings\All Users\Application Data\Microsoft\Windows
NT\MSFax

I have run SysInternals ProcMon but nothing jumped out me.



Anyone have any Ideas as to what needs to be configured?

Thanks,

Doug

 

[Charles Wang [MSFT]]

Hi Douglas,
From your description, this issue seems most likely related to permission
on your Fax Server. From my research, I found the following description in
the article, http://www.microsoft.com/speech/community/tips.mspx:
==============================================
If the fax server is running on a computer that is running Windows Server
2003,
remote fax client computers cannot access the fax server through the Fax
Services Extended COM API until you:
1. Share the "fax printer" on the computer running Windows Server 2003.
2. Add the "fax printer" to the remote fax client computer.
==============================================

Please first check if you had done these two steps before. You may also
want the following references:
Fax service hangs under Small Business 2000/2003 or Windows 2003
http://support.microsoft.com/kb/555289/en-us

Chapter 55 - Fax Service Troubleshooting
http://www.microsoft.com/technet/prodtechnol/sbs/45/reskit/part11/sbrk1155.m
spx?mfr=true

Appreciate your understanding that Fax APIs (TAPI) had been removed from
the support of our MSDN managed newsgroup. I will try to give you some
general suggestions here, however if the above articles do not help, I
recommend that you contact Microsoft Customer Support Services (CSS) via
telephone so that a dedicated Support Professional can assist you in a more
efficient manner. Please be advised that contacting phone support will be a
charged call.

To obtain the phone numbers for specific technology request please take a
look at the web site listed below.
http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS

If you are outside the US please see http://support.microsoft.com for
regional support phone numbers.

If you have any other questions or concerns, please feel free to let me
know. Have a nice day!


Best regards,
Charles Wang
Microsoft Online Community Support
===========================================================
Delighting our customers is our #1 priority. We welcome your
comments and suggestions about how we can improve the
support we provide to you. Please feel free to let my manager
know what you think of the level of service provided. You can
send feedback directly to my manager at: (e-mail address removed).
===========================================================
Get notification to my posts through email? Please refer to
http://msdn.microsoft.com/subscriptions/managednewsgroups/default.aspx#notif
ications.

Note: The MSDN Managed Newsgroup support offering is for
non-urgent issues where an initial response from the community
or a Microsoft Support Engineer within 1 business day is acceptable.
Please note that each follow up response may take approximately
2 business days as the support professional working with you may
need further investigation to reach the most efficient resolution.
The offering is not appropriate for situations
that require urgent, real-time or phone-based interactions or complex
project analysis and dump analysis issues. Issues of this nature are best
handled working with a dedicated Microsoft Support Engineer by
contacting Microsoft Customer Support Services (CSS) at
http://msdn.microsoft.com/subscriptions/support/default.aspx.
============================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
=========================================================

 

[Douglas J. Badin]

Hi,

None of those seem to be the problem.

I guess I will have to try CSS.

Thanks,

Doug

Hi Douglas,
From your description, this issue seems most likely related to permission
on your Fax Server. From my research, I found the following description in
the article, http://www.microsoft.com/speech/community/tips.mspx:
==============================================
If the fax server is running on a computer that is running Windows Server
2003,
remote fax client computers cannot access the fax server through the Fax
Services Extended COM API until you:
1. Share the "fax printer" on the computer running Windows Server 2003.
2. Add the "fax printer" to the remote fax client computer.
==============================================

Please first check if you had done these two steps before. You may also
want the following references:
Fax service hangs under Small Business 2000/2003 or Windows 2003
http://support.microsoft.com/kb/555289/en-us

Chapter 55 - Fax Service Troubleshooting
http://www.microsoft.com/technet/prodtechnol/sbs/45/reskit/part11/sbrk1155.m
spx?mfr=true

Appreciate your understanding that Fax APIs (TAPI) had been removed from
the support of our MSDN managed newsgroup. I will try to give you some
general suggestions here, however if the above articles do not help, I
recommend that you contact Microsoft Customer Support Services (CSS) via
telephone so that a dedicated Support Professional can assist you in a
more
efficient manner. Please be advised that contacting phone support will be
a
charged call.

To obtain the phone numbers for specific technology request please take a
look at the web site listed below.
http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS

If you are outside the US please see http://support.microsoft.com for
regional support phone numbers.

If you have any other questions or concerns, please feel free to let me
know. Have a nice day!


Best regards,
Charles Wang
Microsoft Online Community Support
===========================================================
Delighting our customers is our #1 priority. We welcome your
comments and suggestions about how we can improve the
support we provide to you. Please feel free to let my manager
know what you think of the level of service provided. You can
send feedback directly to my manager at: (e-mail address removed).
===========================================================
Get notification to my posts through email? Please refer to
http://msdn.microsoft.com/subscriptions/managednewsgroups/default.aspx#notif
ications.

Note: The MSDN Managed Newsgroup support offering is for
non-urgent issues where an initial response from the community
or a Microsoft Support Engineer within 1 business day is acceptable.
Please note that each follow up response may take approximately
2 business days as the support professional working with you may
need further investigation to reach the most efficient resolution.
The offering is not appropriate for situations
that require urgent, real-time or phone-based interactions or complex
project analysis and dump analysis issues. Issues of this nature are best
handled working with a dedicated Microsoft Support Engineer by
contacting Microsoft Customer Support Services (CSS) at
http://msdn.microsoft.com/subscriptions/support/default.aspx.
============================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.
=========================================================

 

[Douglas J. Badin]

I found an archived posting in the Windows 2000 Fax Newsgroup from June of
2005, "Error 80070005 Acccess denied - URGENT!", that had a solution:

On the Fax Server

- Administrative Tools
- Computer Management
- Services and Applications
- Fax
- Properties
- Security Tab
- Advanced Button
- Everyone
- Edit
- Submit high priority faxes

I was sending the faxes with High Priority.

Doug

Hi,

None of those seem to be the problem.

I guess I will have to try CSS.

Thanks,

Doug

Hi Douglas,
From your description, this issue seems most likely related to permission
on your Fax Server. From my research, I found the following description
in
the article, http://www.microsoft.com/speech/community/tips.mspx:
==============================================
If the fax server is running on a computer that is running Windows Server
2003,
remote fax client computers cannot access the fax server through the Fax
Services Extended COM API until you:
1. Share the "fax printer" on the computer running Windows Server 2003.
2. Add the "fax printer" to the remote fax client computer.
==============================================

Please first check if you had done these two steps before. You may also
want the following references:
Fax service hangs under Small Business 2000/2003 or Windows 2003
http://support.microsoft.com/kb/555289/en-us

Chapter 55 - Fax Service Troubleshooting
http://www.microsoft.com/technet/prodtechnol/sbs/45/reskit/part11/sbrk1155.m
spx?mfr=true

Appreciate your understanding that Fax APIs (TAPI) had been removed from
the support of our MSDN managed newsgroup. I will try to give you some
general suggestions here, however if the above articles do not help, I
recommend that you contact Microsoft Customer Support Services (CSS) via
telephone so that a dedicated Support Professional can assist you in a
more
efficient manner. Please be advised that contacting phone support will be
a
charged call.

To obtain the phone numbers for specific technology request please take a
look at the web site listed below.
http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS

If you are outside the US please see http://support.microsoft.com for
regional support phone numbers.

If you have any other questions or concerns, please feel free to let me
know. Have a nice day!


Best regards,
Charles Wang
Microsoft Online Community Support
===========================================================
Delighting our customers is our #1 priority. We welcome your
comments and suggestions about how we can improve the
support we provide to you. Please feel free to let my manager
know what you think of the level of service provided. You can
send feedback directly to my manager at: (e-mail address removed).
===========================================================
Get notification to my posts through email? Please refer to
http://msdn.microsoft.com/subscriptions/managednewsgroups/default.aspx#notif
ications.

Note: The MSDN Managed Newsgroup support offering is for
non-urgent issues where an initial response from the community
or a Microsoft Support Engineer within 1 business day is acceptable.
Please note that each follow up response may take approximately
2 business days as the support professional working with you may
need further investigation to reach the most efficient resolution.
The offering is not appropriate for situations
that require urgent, real-time or phone-based interactions or complex
project analysis and dump analysis issues. Issues of this nature are best
handled working with a dedicated Microsoft Support Engineer by
contacting Microsoft Customer Support Services (CSS) at
http://msdn.microsoft.com/subscriptions/support/default.aspx.
============================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.
=========================================================