Word 2000 won't open

[Larry]

I have tried to follow guidance in **/AppErrors/ProbsOpeningWordContent.htm but have not been able to get Word 2000 to run. Worked fine several days ago. Apparent corruption as no virus found. Opens using Run>winword.exe /a option. I renamed Normal.dot to Normal.old but this did not fix. Looked for Startup files but nothing below Startup in path. Renamed HKEY_CURRENT_USER\ etc ]Office\9.0\Word\Data by changing to oldData. Did not fix anything
If I buy Word 2003 and load, will this override the file corruption or will I still have same problem

 

[loki]

have you tried to put the office disk in there and tried
to repair it that way? sometimes that helps too.

hope that helped.

-----Original Message-----
I have tried to follow guidance in

**/AppErrors/ProbsOpeningWordContent.htm but have not been
able to get Word 2000 to run. Worked fine several days
ago. Apparent corruption as no virus found. Opens using
Run>winword.exe /a option. I renamed Normal.dot to
Normal.old but this did not fix. Looked for Startup files
but nothing below Startup in path. Renamed
HKEY_CURRENT_USER\ etc ]Office\9.0\Word\Data by changing
to oldData. Did not fix anything.

If I buy Word 2003 and load, will this override the file

corruption or will I still have same problem?

 

[TF]

Installing 2003 is unlikely to resolve the problem. When you start Word
using the /a switch, Word opens in its default install state bypassing
(ignoring) and add-ins, templates, normal.dot, printer driver,
customisations of any type whatsoever. That proves that there is nothing
wrong with Word itself.

I recommend that you go through the Help FAQ again and double check every
step.



: I have tried to follow guidance in
**/AppErrors/ProbsOpeningWordContent.htm but have not been able to get Word
2000 to run. Worked fine several days ago. Apparent corruption as no virus
found. Opens using Run>winword.exe /a option. I renamed Normal.dot to
Normal.old but this did not fix. Looked for Startup files but nothing below
Startup in path. Renamed HKEY_CURRENT_USER\ etc ]Office\9.0\Word\Data by
changing to oldData. Did not fix anything.
: If I buy Word 2003 and load, will this override the file corruption or
will I still have same problem?
:

 

[LarryW]

Yes, I have used the original Office CD but that did not
help. I will try the help file steps again, and then
perhaps uninstall all of Office 2000 and reinstall.
Seems like having a virus is better than a corrupted file!

-----Original Message-----
have you tried to put the office disk in there and tried
to repair it that way? sometimes that helps too.

hope that helped.

-----Original Message-----
I have tried to follow guidance in

**/AppErrors/ProbsOpeningWordContent.htm but have not been
able to get Word 2000 to run. Worked fine several days
ago. Apparent corruption as no virus found. Opens using
Run>winword.exe /a option. I renamed Normal.dot to
Normal.old but this did not fix. Looked for Startup files
but nothing below Startup in path. Renamed
HKEY_CURRENT_USER\ etc ]Office\9.0\Word\Data by changing
to oldData. Did not fix anything.

If I buy Word 2003 and load, will this override the

file
corruption or will I still have same problem?

.

.

 

[Suzanne S. Barnhill]

Reinstalling will not help. If Word works correctly when you start it with
the /a switch, then this means that the problem is with Normal.dot, the
Registry, or an add-in. You seem to have eliminated Normal.dot and the
Registry, but just looking in Word's Startup folder does not eliminate
add-ins, as Word 2000 can have COM add-ins that don't show up in the Word or
Office Startup folder. See
http://word.mvps.org/FAQs/Customization/CheckIfAddinsInstalled.htm

Yes, I have used the original Office CD but that did not
help. I will try the help file steps again, and then
perhaps uninstall all of Office 2000 and reinstall.
Seems like having a virus is better than a corrupted file!

-----Original Message-----
have you tried to put the office disk in there and tried
to repair it that way? sometimes that helps too.

hope that helped.

-----Original Message-----
I have tried to follow guidance in

**/AppErrors/ProbsOpeningWordContent.htm but have not been
able to get Word 2000 to run. Worked fine several days
ago. Apparent corruption as no virus found. Opens using
Run>winword.exe /a option. I renamed Normal.dot to
Normal.old but this did not fix. Looked for Startup files
but nothing below Startup in path. Renamed
HKEY_CURRENT_USER\ etc ]Office\9.0\Word\Data by changing
to oldData. Did not fix anything.

If I buy Word 2003 and load, will this override the

file
corruption or will I still have same problem?

.

.