Word 2002 (Office XP) hangs when editing a table

[Danny Wigmans]

Hi,

After editing a table, or resizing it, Word 2002 hangs. We have seen similar
issues when trying to print a document.
Does anyone have a clue, or solution for this?

Another issue we have is, that older documents (created with Word 2000) have
a reference to a template which is no longer present on the network. It
takes a long time before Word opens these documents. Is there a way to
remove this reference genericly in all documents?

Any help will be greatly appreciated, since this is giving us lots of
headaches.

Thanks in advance,

Danny

 

[Cindy M -WordMVP-]

Hi Danny,

After editing a table, or resizing it, Word 2002 hangs. We have seen similar
issues when trying to print a document.
Does anyone have a clue, or solution for this?

Most likely, a file structure is damaged. This could be in these individual
documents (or the template from which they were created), or it could be in
the Normal.dot template. Hard to judge, based on this small amount of
information. Given the circumstances, I'd say try renaming Normal.dot to
NormalOLD.dot, start up Word. In the new document that's displayed, create and
work with a table in the manner that usually causes the problem and see if
it's disappeared.

Another issue we have is, that older documents (created with Word 2000) have
a reference to a template which is no longer present on the network. It
takes a long time before Word opens these documents. Is there a way to
remove this reference genericly in all documents?

There's really no "good" way to remedy this, except to recreate the folder
location (network path), then open the templates and attach to the an existing
template.

If there's a programmer in the house, he might be able to make use of
DSOFile.exe (on microsoft.com) to take care of the problem.

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Sep 30 2003)
http://www.word.mvps.org

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[Danny Wigmans]

Hi Cindy,

Thanks for the feedback !

We have identified the table problem to be related to the fact that the
documents experiencing problems were created with Word 97, and the solution
was to export the files to HTML format, and then re-import them as Word doc
again. It garbles the table layout somewhat, but al least the archiced docs
are readable.

We have recreated the share and that helps indeed. I'll definitely check out
the tool you mentioned...

Thanks again !

Danny