Word 2003

[AK_Techie]

Re: Updating Cross Reference Fields in Word Professional 2003 SP2

In previous versions of Word, we used to be able to place our cursor
anywhere on a cross reference in normal view and press [F9] (also confirmed
that it works this way using Word XP with all service packs installed).

However, using Word 2003 SP2, we receive the error message "Run-time error
'5184': Command only available in print layout view.

Switching to print layout view and with the cursor still anywhere on the
reference, when we press [F9], we receive the error message "Run-time error
'5101': This bookmark does not exist.

The only way that the reference will update is if (1) we are in Print Layout
View, and (2) the reference is highlighted before pressing [F9] (vs. in
normal view and/or the cursor anywhere on the reference code).

I uninstalled the Microsoft Office 2003 on one workstation and reinstalled
from stratch. Even with no service packs installed, Word 2003 produces the
errors referenced above. Are our program disk defective? Or, does everyone
receive the errors described above? I would appreciate any feedback received.

 

[Herb Tyson [MVP]]

I get no error when I do that -- it works fine in any view.

In your case, I would tend to suspect either normal.dot corruption or a
corrupted registry entry (although, the latter would seem less likely, given
the type of error).

In corruption issues, removal/reinstallation seldom fixes the problem, since
Word tries to preserve existing settings when you remove it. I would try the
steps shown here:

http://www.officearticles.com/word/steps_to_troubleshooting_microsoft_word.htm

 

[AK_Techie]

Thanks ever so much! The site you provided sent me in the right direction.
I determined, through process of elimination, that one of our add-in programs
was corrupt and caused the errors. After removing and reinstalling it - all
is well. Again - THANKS.

I get no error when I do that -- it works fine in any view.

In your case, I would tend to suspect either normal.dot corruption or a
corrupted registry entry (although, the latter would seem less likely, given
the type of error).

In corruption issues, removal/reinstallation seldom fixes the problem, since
Word tries to preserve existing settings when you remove it. I would try the
steps shown here:

http://www.officearticles.com/word/steps_to_troubleshooting_microsoft_word.htm

--
Herb Tyson MS MVP
Please respond in the newsgroups so everyone can follow along.

Re: Updating Cross Reference Fields in Word Professional 2003 SP2

In previous versions of Word, we used to be able to place our cursor
anywhere on a cross reference in normal view and press [F9] (also
confirmed
that it works this way using Word XP with all service packs installed).

However, using Word 2003 SP2, we receive the error message "Run-time error
'5184': Command only available in print layout view.

Switching to print layout view and with the cursor still anywhere on the
reference, when we press [F9], we receive the error message "Run-time
error
'5101': This bookmark does not exist.

The only way that the reference will update is if (1) we are in Print
Layout
View, and (2) the reference is highlighted before pressing [F9] (vs. in
normal view and/or the cursor anywhere on the reference code).

I uninstalled the Microsoft Office 2003 on one workstation and reinstalled
from stratch. Even with no service packs installed, Word 2003 produces
the
errors referenced above. Are our program disk defective? Or, does
everyone
receive the errors described above? I would appreciate any feedback
received.