Word 2007 email crash

[Nigel]

Everytime I try to email a document from within Word 2007, the program allows
me to choose an email address from my address book, but always crashes when I
try to send the email.

It then reports an error message to Microsoft, recovers the document and
restarts. I've run Office 2007 diagnostics and no problems are found.

Using Office 2007 Home & Student Edition and Outlook Express running on
Windows XP SP2.

Any ideas what might be causing this ?

 

[Monte Krause]

I think Word 2007 only works with Outlook 2007 --- I also have the Home & Student version of Office and every time I try to send an email, Word crashes.

I've peeked intot he registry and I can tell it wants Outlook to send email - nothing else - it's a terrible oversight on the part of Microsoft --- big BOO-BOO

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[Nigel]

As a consumer and user of the product, that makes no sense to me at all. Why
sell a version of Office 2007 that ships without Outlook if the only email
client it 'wants' is in fact Outlook ?

Outlook Express and Office 2007 are both Microsoft products - one ships with
XP and the other is purchased - and they should work together, otherwise I
may as well use third party software entirely.

By the way, the problems also occurs when trying to send email via Excel 2007.

 

[Diane B]

I regret to say that I doubt it was an oversight. If Microsoft cares at all
about how it is perceived by consumers it really ought to remedy this
situation.

I didn't see anything on the box about full functionality being dependant on
other purchases.