Word crashes right after launching

[Michael Handel]

Hi,

I'm still using Word95 and Windows95. Generally have no
problems.

However, without having done anything special or unusual,
I now cannot get Word to launch. The program opens after
I double-click the desktop icon but then says the program
has performed an illegal operation and crashes.

When I click for details, it gives the following details
of the error:

WINWORD caused an invalid page fault in
module OLE32.DLL at 0137:7ff61738.
Registers:
EAX=00000000 CS=0137 EIP=7ff61738 EFLGS=00010286
EBX=3fffffff SS=013f ESP=0062d834 EBP=0062d848
ECX=a0000018 DS=013f ESI=00000000 FS=0d17
EDX=0062d86c ES=013f EDI=82903888 GS=0000
Bytes at CS:EIP:
ff 41 1c f7 c6 01 00 00 00 0f 84 82 00 00 00 8b
Stack dump:
00000000 fffffffe 82903888 00000001 a0000018 0062d870
7ff61664 3fffffff
00000000 fffffffe 0062d86c 00000000 fffffffe ffffffe1
82903f54 0062d8b4

Running Scandisk and defrag didn't help. I do plan to get
another machine as soon as I can find the time, but does
anyone have any suggestions in the meantime?

Please email me directly ([email protected]).

Thanks very much.


--Michael Handel

 

[Terry Farrell]

Michael

0137 errors are usually graphics driver problems. Try seeing if there is a
newer driver for your graphics card or at least reinstall the driver.
Otherwise see http://www.mvps.org/word/FAQs/AppErrors/ProbsOpeningWord.htm

--
Terry Farrell - Word MVP


Hi,

I'm still using Word95 and Windows95. Generally have no
problems.

However, without having done anything special or unusual,
I now cannot get Word to launch. The program opens after
I double-click the desktop icon but then says the program
has performed an illegal operation and crashes.

When I click for details, it gives the following details
of the error:

WINWORD caused an invalid page fault in
module OLE32.DLL at 0137:7ff61738.
Registers:
EAX=00000000 CS=0137 EIP=7ff61738 EFLGS=00010286
EBX=3fffffff SS=013f ESP=0062d834 EBP=0062d848
ECX=a0000018 DS=013f ESI=00000000 FS=0d17
EDX=0062d86c ES=013f EDI=82903888 GS=0000
Bytes at CS:EIP:
ff 41 1c f7 c6 01 00 00 00 0f 84 82 00 00 00 8b
Stack dump:
00000000 fffffffe 82903888 00000001 a0000018 0062d870
7ff61664 3fffffff
00000000 fffffffe 0062d86c 00000000 fffffffe ffffffe1
82903f54 0062d8b4

Running Scandisk and defrag didn't help. I do plan to get
another machine as soon as I can find the time, but does
anyone have any suggestions in the meantime?

Please email me directly ([email protected]).

Thanks very much.


--Michael Handel