word won't open data source simple excel file

[eileen]

I am on a mac OSX 10.3.9, for some reason my word docs will not open
any data source error message reads "word was unable to open the data
source". it is a simple excel doc ( i have made sure the excel doc is
closed before doing merge). My system has not been updated lately but
we have changed servers

eileen

 

[Graham Mayor]

You might have more success in a Mac group, however, try setting the
document type to normal word document from the mail merge toolbar, then
re-attach the data source.

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Graham Mayor - Word MVP


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