Workflow "Failed on Start (retrying)"

[David McKenzie]

Environment: WSS V3 / Sharepoint Designer 2007 SP1 / InfoPath 2007 SP1

Simple workflow developed in Sharepoint Designer , initiates when a new
InfoPath Form document is saved to a WSS document library.
Most complicated features are a Submit buttion which saves the form named
after the value of a form field appended with a datetime stamp and a couple
lookups to the WSS User Information list.

Workflow starts fine a couple times then Failed on Start (retrying) due to:
Error updating a list item Document checked out

Versioning is enabled and there is only one version - no indication that the
document has ever been checked out
Check out is not required

Once the process fails subsequent forms workflow fails.

Other client machines are not affected until they begin failing
I am not certain what clears the situation, but the next day following a
reboot the process works a couple times before failing again.

This has occurred on multiple client machines for multiple users

 

[Gavin McKay]

Hi David,

If you are saving files to a forms library, then whoever saves the file
automatically has "owner" permission on the item and other people probably
won't have access (depening on library permissions). For you to get this
error one possibility is that the name of the file is being duplicated and an
attempt is being made by another user to save to the same location. Since
they won't have permission, you could receive the error you described.

Check your form field/datetime stamp logic to make sure you are generating a
unique item name prior to saving your item.

HTH

Gavin.

 

[David McKenzie]

Assume the name is unique.
(There is only 1 other person with permissions to the lib and we are
reliably not stepping on each other's toes.)
Any other ideas?