A bad email stops Outlook from receiving emails.

[TW News]

My Outlook 2000 throws an error message 2-3 times a weeek that it cannot
connect to the server...
When I look at my mailbox in Exchange2000 server (using OWA), I see my mails
waiting there.

But I see one email that has no To: or From: information, everything is
just empty.
As soon as I manually delete this email from my mailbox, I can download rest
to my Outlook fine.

How can I stop this blank emails? How can a blank email causing me to stop
receiving emails?

Any ideas?

Thanks in advance...

 

[Lanwench [MVP - Exchange]]

Can you open the message and check the headers if you open the mailbox
directly (no POP)?

 

[TW News]

Yes they have some header info. (See below) It is weird that these emails
cause Outlook to not to receive emails.

Microsoft Mail Internet Headers Version 2.0
Received: from dup-200-95-120-154.prod-infinitum.com.mx ([200.95.120.154])
by MAIL.ISLANDS.COM with Microsoft SMTPSVC(5.0.2195.4905);
Tue, 13 Apr 2004 20:47:19 -0700
Message-ID: <7[10

Microsoft Mail Internet Headers Version 2.0
Received: from adsl-63-200-107-94.dsl.sktn01.pacbell.net ([63.200.107.94])
by MAIL.ISLANDS.COM with Microsoft SMTPSVC(5.0.2195.4905);
Wed, 7 Apr 2004 12:13:16 -0700
X-Message-Info: 2[1



The error message I get is below when I have one of above email in the mail
server.

"ERROR Could not retrieve mail from the account "User Name"
"EXPLANATION An operation on the server timed out. The server may be down,
overloaded, or there may be too much net traffic." Error: -3259

 

[Brian Tillman]

Yes they have some header info. (See below) It is weird that these
emails cause Outlook to not to receive emails.

Certainly syntactically incorrect headers.

 

[TW News]

Is there anything we can do to stop these emails from coming to Exchange2000
server?
Any filtering that can be done at the server side?

 

[Brian Tillman]

Is there anything we can do to stop these emails from coming to
Exchange2000 server?

Beats me. I don't have any experience in managing Exchange. Why not ask in
the Exchange newsgroups?

 

[Gene on Long Island]

My Outlook 2000 throws an error message 2-3 times a weeek that it cannot
connect to the server...
When I look at my mailbox in Exchange2000 server (using OWA), I see my mails
waiting there.

But I see one email that has no To: or From: information, everything is
just empty.
As soon as I manually delete this email from my mailbox, I can download rest
to my Outlook fine.

How can I stop this blank emails? How can a blank email causing me to stop
receiving emails?

Any ideas?

I have the same problem, but with much more frequency. With me, it happens a
dozen times a day. Not only does the Outlook 2003 client stall on me, but
next time it checks mail, it re-downloads all the mail up to the 'broken' one,
so if I leave mail running all night long, frequently I wind up with 50 copies
of 40 or more pieces of mail, right up to the broken one. I have to sign on
to my POP mail account with a web client to 'clear' the bad mail, then Outlook
can proceed.

If it were just a few times a week, i could live with it. But I get 400
pieces of mail a day, find it intolerable that I can't leave Outlook 2003 open
all the time lest it sieze up like this.

Any suggestions?


Gene O'Brien
(e-mail address removed)

 

[Irv]

I have the same problem, but with much more frequency. With me, it happens a
dozen times a day. Not only does the Outlook 2003 client stall on me, but
next time it checks mail, it re-downloads all the mail up to the 'broken' one,
so if I leave mail running all night long, frequently I wind up with 50 copies
of 40 or more pieces of mail, right up to the broken one. I have to sign on
to my POP mail account with a web client to 'clear' the bad mail, then Outlook
can proceed.

If it were just a few times a week, i could live with it. But I get 400
pieces of mail a day, find it intolerable that I can't leave Outlook 2003 open
all the time lest it sieze up like this.

Any suggestions?

I'm having the same problem with Outlook 2002 SP3.........the "broken"
message always turns out to be spam.

 

[Artunc]

I'm glad I'm not alone with this very annoying problem.

There's got to be something we can do to stop this,
if anyone can stop delivering mail to Microsoft email producs,
then we all are really in big trouble if someone explores this problem.