O
Orrie
This seems like a simple problem (with a simple solution, I hope), but the
background is a little complicated. The problem is that I added an account
under a profile (call it My Profile) in Outlook 2003, but I cannot send
e-mail from it. I do receive e-mail.
The account seems to be set up properly, but when I try a Test Account
Settings, I get the error message:
"Send test e-mail message: The specified server was found, but there was no
response from the server. Please verify that the port and SSL information is
correct. To access thes settings...etc. etc."
The server does not require authentication nor an encrypted SSL connection.
My client tried setting up a copy of my account on his computer in Outlook
2003, and it worked to both send and receive test e-mails.
Here's the background:
I have two profiles in Outlook 2003. One is My Profile, where I tried to set
up the second account. The other profile is My Client, which I set up some
time ago, to serve one of my clients, who wanted me to use his domain
address in my messages. He assigned me an e-mail account within his company.
The My Client profile used my client's POP and SMTP settings at a different
ISP than my own accounts.
I found it very inconvenient to switch back and forth between two different
profile, so when the client moved to another ISP with different POP and SMTP
servers, I set up a new account under the My Profile identity (Outlook
profile.) That's the account that does not send messages.
The catch here may be that although the new POP and SMTP settings are
different in the new My Profile account and the old My Client profile
account, my e-mail address is the same as it had been under the old profile
= (e-mail address removed). Is it possible that even when I am in My Profile
identity, Outlook is picking up the SMTP address of the old e-mail account
under the My Client profile?
If so, is it possible to delet the e-mail account info under the old My
Client profile without loosing all old my e-mails and attachments, which I
still need.
I cannot figure out what the problem is.
Can anyone suggest a solution? Thank you.
Orrie
background is a little complicated. The problem is that I added an account
under a profile (call it My Profile) in Outlook 2003, but I cannot send
e-mail from it. I do receive e-mail.
The account seems to be set up properly, but when I try a Test Account
Settings, I get the error message:
"Send test e-mail message: The specified server was found, but there was no
response from the server. Please verify that the port and SSL information is
correct. To access thes settings...etc. etc."
The server does not require authentication nor an encrypted SSL connection.
My client tried setting up a copy of my account on his computer in Outlook
2003, and it worked to both send and receive test e-mails.
Here's the background:
I have two profiles in Outlook 2003. One is My Profile, where I tried to set
up the second account. The other profile is My Client, which I set up some
time ago, to serve one of my clients, who wanted me to use his domain
address in my messages. He assigned me an e-mail account within his company.
The My Client profile used my client's POP and SMTP settings at a different
ISP than my own accounts.
I found it very inconvenient to switch back and forth between two different
profile, so when the client moved to another ISP with different POP and SMTP
servers, I set up a new account under the My Profile identity (Outlook
profile.) That's the account that does not send messages.
The catch here may be that although the new POP and SMTP settings are
different in the new My Profile account and the old My Client profile
account, my e-mail address is the same as it had been under the old profile
= (e-mail address removed). Is it possible that even when I am in My Profile
identity, Outlook is picking up the SMTP address of the old e-mail account
under the My Client profile?
If so, is it possible to delet the e-mail account info under the old My
Client profile without loosing all old my e-mails and attachments, which I
still need.
I cannot figure out what the problem is.
Can anyone suggest a solution? Thank you.
Orrie