After Snow Leopard Update: Can't Search Entourage Address Book

[Eilene]

Version: 2008
Operating System: Mac OS X 10.6 (Snow Leopard)
Processor: Intel

Since installing Snow Leopard this week, the search function in my Entourage Address Book no longer works! I have many, many contacts and now must do a manual search to find the one I am looking for. Has anyone had a similar problem??? Any suggestions??? I am not a very tech savvy person and a recent PC>Apple convert so I am really struggling to figure what's gone wrong!

 

[Corentin Cras-Méneur]

Since installing Snow Leopard this week, the search function in my
Entourage Address Book no longer works! I have many, many contacts and
now must do a manual search to find the one I am looking for. Has anyone
had a similar problem??? Any suggestions??? I am not a very tech savvy
person and a recent PC>Apple convert so I am really struggling to figure
what's gone wrong!

That's a problem currently under investigation.
I suspect your Mac is 64-bit capable and it *looks like* there is
currently a problem with Spotlight on these Mac (with file types not
natively supported by the System like the Entourage contacts, events and
e-mails).

Corentin

 

[rghwtrswmr]

Since installing Snow Leopard this week, the search function in my Entourage Address Book no longer works! I have many, many contacts and now must do a manual search to find the one I am looking for. Has anyone had a similar problem??? Any suggestions??? I am not a very tech savvy person and a recent PC>Apple convert so I am really struggling to figure what's gone wrong!

I had a similar problem but I found that the database needs to repopulate and if you have a large database that might take some time.

 

[Eilene]

Thanks for your replies. How does one "repopulate" a database?? Is there something I need to do?? If this is a problem that is "under investigation", will there be a fix for it?? My MacBook Pro is a less than a year old with an Intel base. I thought I was the perfect candidate for the Snow Leopard upgrade.

 

[Corentin Cras-Méneur]

Thanks for your replies. How does one "repopulate" a database?? Is there

It should be automatic.
If not, you can go to the Preferences and disable, then re-enable
Spotlight indexing.

something I need to do?? If this is a problem that is "under
investigation", will there be a fix for it?? My MacBook Pro is a less
than a year old with an Intel base. I thought I was the perfect
candidate for the Snow Leopard upgrade.

Well it looks like a bug in Snow Leopard.
Either Apple will fix it, or MS will release a workaround for it (the 32
bit mdimporters don't seem to always work on a 64 bit system - MS could
release a 64 bit mdimporter).

Corentin

 

[Eilene]

Thank you SO MUCH!!! I went to Entourage Preferences, Spotlight, then clicked on the Rebuild button and the problem was resolved!!! I NEVER would have figured this out on my own, THANKS, again!!

 

[Corentin Cras-Méneur]

Thank you SO MUCH!!! I went to Entourage Preferences, Spotlight, then
clicked on the Rebuild button and the problem was resolved!!! I NEVER
would have figured this out on my own, THANKS, again!!

I'm glad it worked for you

Corentin