After XP SP2, Outlook 98 Problem

[Neil]

After installing WinXP SP2 on serveral PCs with Outlook 98
installed, Outlook no longer downloads email to the local
PST file from the Exchange server unless the Send/Receive
button is clicked, or when the application is first opened.

We had the Windows Firewall enabled (via Group Policy) and
the following was found in the log:

2004-09-16 10:32:19 DROP UDP 172.17.6.9 172.17.7.126 63208
1117 36 - - - - - - - RECEIVE

So, first I added an exception (via Group Policy) for the
Outlook.exe program. This did not work. I don't know
why???? I even went so far as to add the exception for
all networks instead of just mine.

The only way I have been able to get around this is to
disable the XP firewall completely.

I would like to have been able to try to add an exception
by port number, however, Outlook/Exchange is using dynamic
ports.

Suggestions?

Neil

 

[neo [mvp outlook]]

There is no method of locking the UDP event to a specific port in Outlook
97/2002. Outlook 2003 allows one to specific a fixed UDP port for new mail
notifications. (FWIW, this notification can be on any UDP port > 1023)

When you set the exception for the program outlook.exe, did you double check
the path information? (Possibly try a local exception and review the
registry keys. This should help with the domain gpo.)

 

[Neil B]

Yes, copy/pasted the location to make sure that it was not
mistyped. Adding a local policy helps, but it still takes
longer than usual to retrieve.