All 3 email addresses

B

brainstewn

Can I tell Outlook to NOT put all 3 email addresses in the To: section? Does
Outlook have an option to choose which email address I want to use?
 
G

Gordon

brainstewn said:
Can I tell Outlook to NOT put all 3 email addresses in the To: section?
Does
Outlook have an option to choose which email address I want to use?


Umm NO email client puts ANY email addresses in the TO field unless you tell
it to.
Have you set up a customised form for email?
 
B

brainstewn

Well here's what happening, the autofill is not synonomous with the address
book so when I search for a contact using the search bar next to the address
book button on Outlook 2007 I find Jason but Jason isn't in the address book
or in autofill (nk2 file). So I click email from the contact full view and
all three of his email go into the to vs. letting me choose which one I want
to sent to.

thanks for helping.

Darrell
 
B

Brian Tillman

brainstewn said:
Well here's what happening, the autofill is not synonomous with the
address book so when I search for a contact using the search bar next
to the address book button on Outlook 2007 I find Jason but Jason
isn't in the address book or in autofill (nk2 file). So I click
email from the contact full view and all three of his email go into
the to vs. letting me choose which one I want to sent to.

If you enter "Jason" in the To field, then press Ctrl-K, what happens?
 
B

brainstewn

Hi Brian:

I did Milly's "Alt+K" and is seemed to work and just did your "Ctrl+K" and
it solved the Jason autofill issue. Yahoo! It also put Jason in the address
book I may post a video on how I solved these issues.

THANKS, Milly & Brian!
Darrell

P.S. I still wish Outlook didn't insert all emails in the To: field when I
click email under the communicate section of the ribbon is that just the way
it is or is there a fix so I select which email I want to send to?
 
B

Brian Tillman

brainstewn said:
I did Milly's "Alt+K" and is seemed to work and just did your
"Ctrl+K" and it solved the Jason autofill issue.

It appears that Alt-K and Ctrl-K are the same thing: Check Names.
It also put
Jason in the address book I may post a video on how I solved these
issues.

No it didn't. Outlook doesn't have an Address Book. The "Outook ADdress
Book is mere;y a view of your Contacts folders.
 
B

brainstewn

Ok so if there is no address book and its just a view of contacts how come
the address book doesn't have contacts in there that are in contacts and on
autofill?

Watch this new video for best explanation.


Ciao, THANKS
Darrell
 
R

Russ Valentine [MVP-Outlook]

Because the address book only lists the electronic addresses in the Contacts
Folder and has nothing whatsoever to do with the autocompletion cache.
 
B

brainstewn

Thanks Russ that explains what I'm seeing but doesn't. I have contacts that
are not in the address book view but are emailable so-to-speak via autofill
and from the full contact view. My frustration is that I can't add certain
emails/contacts to a distribution list.

Ciao
Darrell

Russ Valentine said:
Because the address book only lists the electronic addresses in the Contacts
Folder and has nothing whatsoever to do with the autocompletion cache.
--
Russ Valentine
[MVP-Outlook]
brainstewn said:
Ok so if there is no address book and its just a view of contacts how come
the address book doesn't have contacts in there that are in contacts and
on
autofill?

Watch this new video for best explanation.


Ciao, THANKS
Darrell
 
R

Russ Valentine [MVP-Outlook]

As I said, the autocompletion cache is completely separate and _should_
contain entries that aren't in the address book. It's simply a list of your
last 1000 recipients.
The second problem is easily explained only if you provide more
troubleshooting information. If a Contact that is in your Contact folder
does not appear in the address book view it simply means that Contact does
not have a resolved electronic address or resides in a Contacts Folder other
than the one you are displaying in the address book view.

--
Russ Valentine
[MVP-Outlook]
brainstewn said:
Thanks Russ that explains what I'm seeing but doesn't. I have contacts
that
are not in the address book view but are emailable so-to-speak via
autofill
and from the full contact view. My frustration is that I can't add
certain
emails/contacts to a distribution list.

Ciao
Darrell

Russ Valentine said:
Because the address book only lists the electronic addresses in the
Contacts
Folder and has nothing whatsoever to do with the autocompletion cache.
--
Russ Valentine
[MVP-Outlook]
brainstewn said:
Ok so if there is no address book and its just a view of contacts how
come
the address book doesn't have contacts in there that are in contacts
and
on
autofill?

Watch this new video for best explanation.


Ciao, THANKS
Darrell
 
B

brainstewn

Hi Russ:

Thanks for your time. Now I fully understand the autofill cache vs. the
address book.

I'm getting what your saying about the address book view with relation to
the contacts but when I look at the email of one of the contacts in question
I can't see any reason the electronic address would NOT be resolved. I don't
have any other folders but one "Personal Folders" for all contacts so as best
I can tell there is no reason why "M. Lami" wouldn't be in the address book
view with most other contacts. It's perplexing to me.

If you have time to view the video of me trying to access certain emails
from the address book view that would give you all the information you need
to assist me further.


Ciao
Darrell
 
R

Russ Valentine [MVP-Outlook]

Why is your "Address Book" field set to "Outlook Address Book" when you open
or search the Outlook Address Book? You never use that setting. You must set
that field to the Contacts Folder you want to display. If you were
configured correctly, the Outlook Address Book display should be completely
empty. It is merely the shell for your Contact Folders. There is far more to
your story than you have told. You are using the Outlook Address Book
interface for far more than it was intended. All Contact data manipulation
and all searching should be done in Contacts Folders, not the address book
view.
 
B

brainstewn

Hi Russ:

I haven't customized anything with regard to the outlook address book. So
if its wrong that's the way it was installed unwittingly. How do I fix it,
google provides no help nor do the key words I'm using for the forum provide
steps after Jan 2007. I know the duplicate posts are annoying but I created
a post titled: "how to set the address book to the contacts folder vs.
outlook address book"

Ciao
Darrell
 
R

Russ Valentine [MVP-Outlook]

It's pretty simple, and has been posted here many times. You set which
folder to display in Tools > Options of the Address Book view.
 
B

brainstewn

Russ:

OK I've been there a gazillion times but this is all I have to choose from:

Show this address book first
~ Outlook address book
Accounts
Business contacts
Outlook Address book
~ Keep personal addresses in
Accounts
Business contacts
Outlook Address book

~ Add address list
Outlook Address book
Accounts
Business contacts
Outlook Address book

I've tried every options and combination before ever persuing help on this
discussion board and I see no "contacts" option and never have until your
latest post of even cluing me in that there was one. If you would like a
video I will make and send you one.
 
R

Russ Valentine [MVP-Outlook]

I don't need a video. I just need plain, straightforward information, which
you keep leaving out. State how your profile is configured. Are you using
Business Contacts Manager instead of Outlook?
 
B

brainstewn

Hi Russ:

Thanks for helping! I'm not sure how to be more plain than the info I gave
you below or in my latest post. You told me that I have Outlook 2007
configured wrong when I have done anything to configure it its just as I
installed it. Plus I don't see what your referring to in Address book view,
tools, options I see what I posted below which is not what you said should be
there. I feel like I'm going in circles, I consider myself computer savvy
and all conspicuous options are not working.

Ciao
Darrell

Russ Valentine said:
I don't need a video. I just need plain, straightforward information, which
you keep leaving out. State how your profile is configured. Are you using
Business Contacts Manager instead of Outlook?
--
Russ Valentine
[MVP-Outlook]
brainstewn said:
Russ:

OK I've been there a gazillion times but this is all I have to choose
from:

Show this address book first
~ Outlook address book
Accounts
Business contacts
Outlook Address book
~ Keep personal addresses in
Accounts
Business contacts
Outlook Address book

~ Add address list
Outlook Address book
Accounts
Business contacts
Outlook Address book

I've tried every options and combination before ever persuing help on this
discussion board and I see no "contacts" option and never have until your
latest post of even cluing me in that there was one. If you would like a
video I will make and send you one.
 
B

brainstewn

Hi Russ:

I have not even started using business contact manager, I just installed it
for future use if I use it all as my primary CRM is Maximizer 9 which has a
feature that sends and receives desired contacts to outlook.

Ciao
Darrell

Russ Valentine said:
I don't need a video. I just need plain, straightforward information, which
you keep leaving out. State how your profile is configured. Are you using
Business Contacts Manager instead of Outlook?
--
Russ Valentine
[MVP-Outlook]
brainstewn said:
Russ:

OK I've been there a gazillion times but this is all I have to choose
from:

Show this address book first
~ Outlook address book
Accounts
Business contacts
Outlook Address book
~ Keep personal addresses in
Accounts
Business contacts
Outlook Address book

~ Add address list
Outlook Address book
Accounts
Business contacts
Outlook Address book

I've tried every options and combination before ever persuing help on this
discussion board and I see no "contacts" option and never have until your
latest post of even cluing me in that there was one. If you would like a
video I will make and send you one.
 
R

Russ Valentine [MVP-Outlook]

You've changed the entire landscape by installing BCM. You'll need to ask in
a BCM group. Your dialogs in the address book view are beyond recognition
for Outlook users like me. We would have no idea how to troubleshoot your
issues.
--
Russ Valentine
[MVP-Outlook]
brainstewn said:
Hi Russ:

Thanks for helping! I'm not sure how to be more plain than the info I
gave
you below or in my latest post. You told me that I have Outlook 2007
configured wrong when I have done anything to configure it its just as I
installed it. Plus I don't see what your referring to in Address book
view,
tools, options I see what I posted below which is not what you said should
be
there. I feel like I'm going in circles, I consider myself computer savvy
and all conspicuous options are not working.

Ciao
Darrell

Russ Valentine said:
I don't need a video. I just need plain, straightforward information,
which
you keep leaving out. State how your profile is configured. Are you using
Business Contacts Manager instead of Outlook?
--
Russ Valentine
[MVP-Outlook]
brainstewn said:
Russ:

OK I've been there a gazillion times but this is all I have to choose
from:

Show this address book first
~ Outlook address book
Accounts
Business contacts
Outlook Address book
~ Keep personal addresses in
Accounts
Business contacts
Outlook Address book

~ Add address list
Outlook Address book
Accounts
Business contacts
Outlook Address book

I've tried every options and combination before ever persuing help on
this
discussion board and I see no "contacts" option and never have until
your
latest post of even cluing me in that there was one. If you would like
a
video I will make and send you one.
 
B

Brian Tillman

brainstewn said:
Ok so if there is no address book and its just a view of contacts how
come the address book doesn't have contacts in there that are in
contacts and on autofill?

Because your autocompletion cache is just a record of the addresses you've
entered as recipient addresses and does not access your Contacts in any way
whatsoever. See this: http://www.ingressor.com/autocompletetips.htm
 

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