Autotext entry does not save

[Padraig]

When I create a new autotext entry in word. It stays in the autotext entry
list until I exit out of word. When I go back into word the entry is gone.
Any help greatly appreciated

 

[Charles Kenyon]

You may have networking setup to not allow changes to normal.dot or you may
be rejecting those changes. By default, autotext changes are saved in
normal.dot. I save mine in a separate global template; doing so may help
you.
See http://addbalance.com/word/movetotemplate.htm for step-by-step
instructions on moving / sharing / copying / backing-up customizations
including AutoText, AutoCorrect, keyboard assignments, toolbars, macros,
etc.