OL2000: Message Received from Outlook Express 5 May
Contain Unrelated Characters (Q240333)
The information in this article applies to:
Microsoft Outlook 2000
SYMPTOMS
When you open an incoming e-mail message, you may see a
blank message or these three characters
<
displayed instead of the message text.
In some cases, depending on the Internet e-mail software
used, the message may contain other random, unrelated
characters or the message body may be blank.
CAUSE
This occurs when the following conditions are true:
The message is created using Microsoft Outlook Express
version 5.
The message is a reply, sent in HTML format.
The message does not use the option include message in
reply .
RESOLUTION
Ask the sender to send you e-mail messages formatted in
Plain Text, rather than HTML.
-or-
Ask the sender to include original messages in his or her
replies.
