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I am needing to create a spreadsheet for a call center to track
information provided by customer. I want to do it in a format that is
easy to track ie. how many had issues, did product arrive on time.
etc... Wanted to get thoughts on best how to do this. I prefer excel
and use pivot tables a lot. Any thoughts would be appreciated.
information provided by customer. I want to do it in a format that is
easy to track ie. how many had issues, did product arrive on time.
etc... Wanted to get thoughts on best how to do this. I prefer excel
and use pivot tables a lot. Any thoughts would be appreciated.