You may want to use the link below to also post this directly to the Microsoft Office Small Business Accounting newsgroup.
When posting there be sure to explain a bit more on what you've already tried and what is happening.
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How do you convert the trial balance using a journal entry if you cannot post
to the AR and AP accounts or created additional accounts with the type of AR
or AP to later merge with the System Accounts?
What are your ideas? >>
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Please let us know if this has helped,
Bob Buckland ?

MS Office System Products MVP
LINKS
A. Specific newsgroup/discussion group mentioned in this message:
news://msnews.microsoft.com/microsoft.public.sba.general
or via browser:
http://microsoft.com/communities/newsgroups/en-us/?dg=microsoft.public.sba.general
B. MS Office Community discussion/newsgroups via Web Browser
http://microsoft.com/office/community/en-us/default.mspx
or
Microsoft hosted newsgroups via Outlook Express/newsreader
news://msnews.microsoft.com