Can not copy Outlook: Parameter incorrect

[Peter Stuebing]

Re: Outlook 2002 on Win XP Home

Needed to reformat hard drive. Prior to formatting I burned a copy of the
Outlook.pst; archive.pst and extend.dat to a CD.

When trying to copy from the CD to the newly formatted hard drive or any
other machine for that matter, I get the message "Can not copy Outlook:
Parameter incorrect"

If I try to copy the extend.dat file I get this message:
"Cannot copy extend: Cannot read from the scource file or disk"

The My Documents folder and several other data files were all on this CD and
they copied flawlessly. Is there any hope of me recovering the Outlook files?

Thanks!

 

[Russ Valentine [MVP-Outlook]]

You neglected to list the method by which you are trying to copy these
files.

 

[VanguardLH]

in

Re: Outlook 2002 on Win XP Home

Needed to reformat hard drive. Prior to formatting I burned a copy of the
Outlook.pst; archive.pst and extend.dat to a CD.

"Burned" how? Using CD/DVD burning software? The inbuilt CD burning
support in Windows XP? Using UDF by using Ahead's InCD or Roxio's
DirectCD? How?

When trying to copy from the CD to the newly formatted hard drive or any
other machine for that matter, I get the message "Can not copy Outlook:
Parameter incorrect"

How are you doing the copy? Is this error during the copy operation or
when Outlook tries to use the file that got copied to the hard disk?

If I try to copy the extend.dat file I get this message:
"Cannot copy extend: Cannot read from the scource file or disk"

The My Documents folder and several other data files were all on this CD and
they copied flawlessly. Is there any hope of me recovering the Outlook files?

"Copied flawlessly" mean they copied *onto* the CD okay or that you
could copy them *off* the CD okay and onto the hard disk?

 

[Peter Stuebing]

Thank you for taking the time Russ. I copied the files using a program
called Express Burn, a very simple freeware program. As mentioned I burned
them to a CD-R and was able to copy other data e.g. My Documents back from
this CD to the hard drive, no problem, using COPY & PASTE. I had Outlook
closed at the time though, just to be sure I also tried to import into
Outlook using Outlook 2002's File/Import command. Nothing I try seems to
work in returning these files to the hard disk.
At one point I did get the message Access Denied so I set up Outlook 2002
exactly with the same profile, Username and password as it had when the file
was burned to CD. I did not try to use Outlook to export the file. I just
burned it as data like any other data. Outlook was not open at the time of
the burn since the computer would no longer boot and I used Ultimate Boot CD
for Windows to boot it as well as burn it.
I hope this addtional information helps better explain my plight.
Thanks again.
Peter

You neglected to list the method by which you are trying to copy these
files.
--
Russ Valentine
[MVP-Outlook]

Re: Outlook 2002 on Win XP Home

Needed to reformat hard drive. Prior to formatting I burned a copy of the
Outlook.pst; archive.pst and extend.dat to a CD.

When trying to copy from the CD to the newly formatted hard drive or any
other machine for that matter, I get the message "Can not copy Outlook:
Parameter incorrect"

If I try to copy the extend.dat file I get this message:
"Cannot copy extend: Cannot read from the scource file or disk"

The My Documents folder and several other data files were all on this CD
and
they copied flawlessly. Is there any hope of me recovering the Outlook
files?

Thanks!

 

[Peter Stuebing]

Thank you for your interest.

I am trying to copy back from the CD using Windows Copy & Paste. The error
message appears when I try to paste the file to hard drive.

The software used to make the burn was 'Express Burn' a freeware program
included in the Ultimate Boot CD for Windows that I used to boot the computer
since Windows XP Home would not boot the computer.

By copied flawlessly I meant to imply that the burn reported successful and
the copy and paste operations of all other files on the CD to the hard drive
also went fine. It is only the Outlook files that I am experiencing this
problem with.

Peter

 

[DL]

Presumably you get the same error if, within explorer, you try drag & drop?
Tried, in the command prompt, xcopy?

Thank you for taking the time Russ. I copied the files using a program
called Express Burn, a very simple freeware program. As mentioned I
burned
them to a CD-R and was able to copy other data e.g. My Documents back
from
this CD to the hard drive, no problem, using COPY & PASTE. I had Outlook
closed at the time though, just to be sure I also tried to import into
Outlook using Outlook 2002's File/Import command. Nothing I try seems to
work in returning these files to the hard disk.
At one point I did get the message Access Denied so I set up Outlook 2002
exactly with the same profile, Username and password as it had when the
file
was burned to CD. I did not try to use Outlook to export the file. I
just
burned it as data like any other data. Outlook was not open at the time
of
the burn since the computer would no longer boot and I used Ultimate Boot
CD
for Windows to boot it as well as burn it.
I hope this addtional information helps better explain my plight.
Thanks again.
Peter

You neglected to list the method by which you are trying to copy these
files.
--
Russ Valentine
[MVP-Outlook]
message

Re: Outlook 2002 on Win XP Home

Needed to reformat hard drive. Prior to formatting I burned a copy of
the
Outlook.pst; archive.pst and extend.dat to a CD.

When trying to copy from the CD to the newly formatted hard drive or
any
other machine for that matter, I get the message "Can not copy Outlook:
Parameter incorrect"

If I try to copy the extend.dat file I get this message:
"Cannot copy extend: Cannot read from the scource file or disk"

The My Documents folder and several other data files were all on this
CD
and
they copied flawlessly. Is there any hope of me recovering the Outlook
files?

Thanks!

 

[VanguardLH]

in

Thank you for your interest.

I am trying to copy back from the CD using Windows Copy & Paste. The error
message appears when I try to paste the file to hard drive.

Drag-n-drop works with the IMAPI support included in Windows XP. That
is NOT the same format as when CD burning software puts files onto a
CD/DVD. IMAPI v1 came with Windows XP and only supported recordable CD
media. IMAPI v2 came as an later update to add support for recordable
DVD media. I don't know which version of IMAPI that you currently have
installed. You mention using CD media, not DVD media, so it doesn't
matter which version of IMAPI that you have but it does appear that you
are trying to use IMAPI to yank the files off the recordable CD but
which was written using some other format than IMAPI.

The software used to make the burn was 'Express Burn' a freeware program
included in the Ultimate Boot CD for Windows that I used to boot the computer
since Windows XP Home would not boot the computer.

Which means it did not use IMAPI. It used Joliet or some other standard
for copying files onto CD media. If you don't have IMAPI v2 that
supports ISO 9660, Joliet, or UDF then you will need to use the Express
Burn software to extract the files off the recordable CD. Unless
Express Burn also included a UDF system device driver (UDF lets you
treat a CD-R like a big floppy and lets you drag and drop), any
drag-n-drop you are trying to do is through IMAPI but you say that you
didn't use IMAPI to save the files onto the CD-R.

http://en.wikipedia.org/wiki/IMAPI
http://support.microsoft.com/kb/KB932716 (IMAPI v2)

If, instead of dragging from Windows Explorer from the CD to the hard
disk, you are dragging or copying the file from within some dialog or
window inside of Express Burn and getting that error then the problem
lies with that program; see http://www.nch.com.au/support/ for their
tech support and user forums.

By copied flawlessly I meant to imply that the burn reported successful and
the copy and paste operations of all other files on the CD to the hard drive
also went fine. It is only the Outlook files that I am experiencing this
problem with.

Sounds like a screwup in the Express Burn program. Did you verify the
files that got copied onto the CD-R? Unless you copy the files back off
the CD and do a diff on them with the originals, you really never know
if the files can be successfully retrieved from that CD using whatever
software you used to put it there. There could, for example, be a
cloudy spot on the CD that will pass the writing phase but error during
the reading phase.