Cannot open Outlook Express 6

[Tracy]

I received an email that was unsolicited. I tried to
delete it but instead it locked Outlook Express, and since
then I cannot open it. I ran Virus scans but nothing was
found, and Road Runner gave that email a clean bill of
health. I believe I need to reinstall just the file that
opens OUtlook Express, but if that is correct, how does
one get that single file, or do I have to delete the
entire program. If that is the only way, will I lose my
past email as I cannot open it to save it.

Help

 

[Milly Staples [MVP - Outlook]]

This newsgroup is for support of Outlook 97, 98, 2000 & 2002 from the Office
family for Windows PCs. For Outlook Express (OE) support try posting in one
of
these newsgroups:
microsoft.public.inetexplorer.ie4.outlookexpress for OE 4.x
microsoft.public.windows.inetexplorer.ie5.outlookexpress for OE 5.x
http://support.microsoft.com/newsgr...blic.windows.inetexplorer.ie55.outlookexpress
for OE 5.5x
http://support.microsoft.com/newsgr...ublic.windows.inetexplorer.ie6_outlookexpress
for OE 6.x
http://support.microsoft.com/newsgr...;newsgroupsmicrosoft.public.internet.mail.mac
for the Macintosh version of OE
http://support.microsoft.com/newsgr...ess.mac&SLCID=US&sd=GN&id=fh;en-us;newsgroups

If those groups aren't carried on the news server that's carrying this group
try using msnews.microsoft.com (MS's public news server that's the source
for all the microsoft.public newsgroups). The links under the newsgroup
references are for use with MS's web newsreader (not exactly the best way to
post but it works for some people)

Also a good source of Outlook Express info can be found here:
http://insideoe.tomsterdam.com/


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Tracy asked:

| I received an email that was unsolicited. I tried to
| delete it but instead it locked Outlook Express, and since
| then I cannot open it. I ran Virus scans but nothing was
| found, and Road Runner gave that email a clean bill of
| health. I believe I need to reinstall just the file that
| opens OUtlook Express, but if that is correct, how does
| one get that single file, or do I have to delete the
| entire program. If that is the only way, will I lose my
| past email as I cannot open it to save it.
|
| Help

 

[Papa]

Try an OE newsgroup. This one specializes in OUTLOOK, an entirely different
program.