Jim Alexander said:
Office 2003 Pro SP1, running on Windows XP Pro. All patches and updates in
place.
I recently imaged my old hard drive to a new larger one; the old one was
then removed. Office 2003 Professional apps now work fine on the new drive,
with one exception.
When trying to open any one of the Office apps, such as Word or Excel, (but
not Front Page or Publisher, which were originally installed separately on
the old HD) before it opens, the Windows Installer
screen pops up, saying it is Preparing to Install. Then another screen
appears: Microsoft Office
Word 11.0 - An error occurred and this feature is no longer functioning
properly. Please run Setup
and select "Repair..." to restore this application.
Click OK, and Word opens up and seems to function normally.
the feature
is on a network resource that is unavailable, and to either try again or
enter an alternate path
Same thing here, Jim, with slight variations.
I upgraded the hard drive and migrated everything using the drive
manufacturer's routine. Since there was really nothing wrong with the old
drive (it was just too small) I hooked it up as a secondary drive.
I get the same messages, except mine can't find a PRO.MSI file and Search
didn't find it on either drive. I'm a novice at this, but when you take a
step back and look at what's going on, it has the appearance of the software
manufacterer trying to protect their product from being installed on more
than one computer. Each hard drive has an ID and, when you register the
'Product', it receives an ID and the two numbers are 'married', for lack of a
better term.
Then, when the product finds itself in bed with another drive, the message
is "I'm really not supposed to be here! I can perform, but it's not right!"
Don't get me wrong, I don't have any problem with software manufacterer's
trying to protect the products that they spend time and money to create, but
there is a problem with migrating Office from one drive to another, whether
it's a simple copy from one drive to another or an uninstall/install, and
they should develope a procedure to accomplish this that's simple to perform
and protects their interests at the same time. Or at least tell us how it's
done without charging a Support fee - and you know who 'they' are!