Can't install Word 2007 Getting Started tab

[Mike]

I get a message inside the Add-ins that the mscoree.dll isn't loading on
startup. I've tried repairing and uninstalling this add-in and Word keeps
saying the Add-in is inactive. How can I fix this?

 

[Cindy M.]

Hi Mike,

I get a message inside the Add-ins that the mscoree.dll isn't loading on
startup. I've tried repairing and uninstalling this add-in and Word keeps
saying the Add-in is inactive.

Is this a COM Add-in you've programmed in .NET? If so, then the better place
to get a discussion on this would be the office.developer.com.add_ins
newsgroup. This group is for end-user questions.

But before you post there, you should do a couple of things

1. Search for and read up on the topic "shim". Besides KB and MSDN
documentation also look for topics in the blogs, especially that of Andrew
Whitechapel.

2. Check what other add-ins are (trying to) load in the same application.

All non-VSTO, managed code COM add-ins load through the mscoree.dll, and are
thus in the same AppDomain. If one fails, all fail, and everything is
"inactive". Using a Shim will put an Add-in in a different AppDomain.

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005)
http://www.word.mvps.org

This reply is posted in the Newsgroup; please post any follow question or
reply in the newsgroup and not by e-mail

 

[Mike]

I'm just trying to install this add-in for Word that creates a new tab -
http://www.microsoft.com/downloads/...0c-fdae-4ede-b528-ac58031a5dff&displaylang=en

The tab won't load. I found a registry key
HKLM\Software\Microsoft\Office\Add-ins\MicrosoftOfficeWord2007GetStartedTab.Connect
and was recommended to change the hexadecimal value from 2 to 3. This value
doesn't stay at 3 and keeps changing to 2. I have it working on one machine
but don't have it working on another as the value of this key keeps changing.

 

[Mike]

I actually figured it out now. The .NET Programmibility Support on under
Add/Remove Features was not installed for Word. I checked the other versions
for PowerPoint, Excel and then changed the registry key back from 2 to 3 and
now the tab loads. Thanks.