Can't open pictures/pdf attachments

[Mark]

When I open pdf's or pictures sent to me by email (MS Outlook), the Microsoft
Office Picture Manager opens up - but, other than a couple of old pictures,
the document in question doesn't open up...
What could be the issue and, more importantly, how can I solve it?
Thanks

 

[Bob I]

Reinstall Adobe Reader. Microsoft Picture Manager doesn't read PDF files.

 

[Vally-Wally]

I have the same problem. I recently installed Office Enterprise 2007 and now
when I click on a stored photo, I get an error saying "Error reading file".
I downloaded Adobe Reader 8 and I still have the same problem. Do you have
any other suggestions on what is causing this problem?

 

[JoAnn Paules]

Are you making sure that you are opening a .pdf file with Adobe Reader? And
..jpgs with the Picture Manager. It will NOT work the other way around.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

 

[Vally-Wally]

I am simply going to My Pictures, selecting a stored picture and double
clicking the thumbnail. The pics always opened this way until I installed
Office Enterprise 2007. I don't know how to go to "Picture Manager".

Are you making sure that you are opening a .pdf file with Adobe Reader? And
.jpgs with the Picture Manager. It will NOT work the other way around.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

I have the same problem. I recently installed Office Enterprise 2007 and
now
when I click on a stored photo, I get an error saying "Error reading
file".
I downloaded Adobe Reader 8 and I still have the same problem. Do you
have
any other suggestions on what is causing this problem?

 

[JoAnn Paules]

I suspect something you've done has changed your file associations.

Win XP: http://support.microsoft.com/kb/307859
Vista: http://articles.techrepublic.com.com/5100-10877_11-6172036.html

Or Start - Programs - Microsoft Office - Office Tools - Microsoft Office
Picture Manager

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

I am simply going to My Pictures, selecting a stored picture and double
clicking the thumbnail. The pics always opened this way until I installed
Office Enterprise 2007. I don't know how to go to "Picture Manager".

Are you making sure that you are opening a .pdf file with Adobe Reader?
And
.jpgs with the Picture Manager. It will NOT work the other way around.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

I have the same problem. I recently installed Office Enterprise 2007
and
now
when I click on a stored photo, I get an error saying "Error reading
file".
I downloaded Adobe Reader 8 and I still have the same problem. Do you
have
any other suggestions on what is causing this problem?

:

Reinstall Adobe Reader. Microsoft Picture Manager doesn't read PDF
files.

Mark wrote:

When I open pdf's or pictures sent to me by email (MS Outlook), the
Microsoft
Office Picture Manager opens up - but, other than a couple of old
pictures,
the document in question doesn't open up...
What could be the issue and, more importantly, how can I solve it?
Thanks

 

[Vally-Wally]

That worked great! I followed the link for Win XP and associated the .jpg
files with MS Office Picture Manager. Now they are all opening when I double
click a .jpg file. Thank you!

I suspect something you've done has changed your file associations.

Win XP: http://support.microsoft.com/kb/307859
Vista: http://articles.techrepublic.com.com/5100-10877_11-6172036.html

Or Start - Programs - Microsoft Office - Office Tools - Microsoft Office
Picture Manager

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

I am simply going to My Pictures, selecting a stored picture and double
clicking the thumbnail. The pics always opened this way until I installed
Office Enterprise 2007. I don't know how to go to "Picture Manager".

Are you making sure that you are opening a .pdf file with Adobe Reader?
And
.jpgs with the Picture Manager. It will NOT work the other way around.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


I have the same problem. I recently installed Office Enterprise 2007
and
now
when I click on a stored photo, I get an error saying "Error reading
file".
I downloaded Adobe Reader 8 and I still have the same problem. Do you
have
any other suggestions on what is causing this problem?

:

Reinstall Adobe Reader. Microsoft Picture Manager doesn't read PDF
files.

Mark wrote:

When I open pdf's or pictures sent to me by email (MS Outlook), the
Microsoft
Office Picture Manager opens up - but, other than a couple of old
pictures,
the document in question doesn't open up...
What could be the issue and, more importantly, how can I solve it?
Thanks

 

[JoAnn Paules]

Not a problem. I'm glad to hear that everything's working properly now.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

That worked great! I followed the link for Win XP and associated the .jpg
files with MS Office Picture Manager. Now they are all opening when I
double
click a .jpg file. Thank you!

I suspect something you've done has changed your file associations.

Win XP: http://support.microsoft.com/kb/307859
Vista: http://articles.techrepublic.com.com/5100-10877_11-6172036.html

Or Start - Programs - Microsoft Office - Office Tools - Microsoft Office
Picture Manager

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

I am simply going to My Pictures, selecting a stored picture and double
clicking the thumbnail. The pics always opened this way until I
installed
Office Enterprise 2007. I don't know how to go to "Picture Manager".


:

Are you making sure that you are opening a .pdf file with Adobe
Reader?
And
.jpgs with the Picture Manager. It will NOT work the other way around.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


I have the same problem. I recently installed Office Enterprise 2007
and
now
when I click on a stored photo, I get an error saying "Error reading
file".
I downloaded Adobe Reader 8 and I still have the same problem. Do
you
have
any other suggestions on what is causing this problem?

:

Reinstall Adobe Reader. Microsoft Picture Manager doesn't read PDF
files.

Mark wrote:

When I open pdf's or pictures sent to me by email (MS Outlook),
the
Microsoft
Office Picture Manager opens up - but, other than a couple of old
pictures,
the document in question doesn't open up...
What could be the issue and, more importantly, how can I solve
it?
Thanks