Can't open *.pub files

[Chevy Chase Computers]

i work at a computer store, and one of my clients brought in his PC. his
problem is that when i try to open up a *.pub file (both already on the pc
and one that i made to test the program) i get an error that says: "Publisher
can't find the file specified. The next dialog box will let you browse to
locate the file...". Then i select the file from the browse dialoge box and
i get another error msg saying: "Publisher can't open file."

any ideas? anyone seen any problem like this before?

 

[Chevy Chase Computers]

Also, norton antivirus is not on the system, and these files opened fine on
another system.

 

[John Inzer]

Maybe this article will be useful:

(329820) How to use Office programs with
the Norton AntiVirus Office plug-in
http://support.microsoft.com/?kbid=329820

 

[Chevy Chase Computers]

norton is NOT on the system

Maybe this article will be useful:

(329820) How to use Office programs with
the Norton AntiVirus Office plug-in
http://support.microsoft.com/?kbid=329820

 

[Mary Sauer]

The file could be corrupt. Try another file. What version Publisher?

 

[Chevy Chase Computers]

Its publisher 2003. The files arn't currupt, i could open them on another
system.

 

[Brian Kvalheim [MSFT MVP]]

Does the system that doesn't work have the exact same *fonts* being used as
are listed in the publication?

--
Brian Kvalheim
Microsoft Publisher MVP
http://www.publishermvps.com

This posting is provided "AS IS" with no warranties, and
confers no rights.

 

[Mary Sauer]

Is the file on a removable disk? If that is the case, copy it to the hard drive.

Some other reasons:
When the computer is connected to one or more mapped network shares that are
nonexistent or that are currently offline.
•When one or more mapped drives are persistent, and the drive is in a domain that is
not trusted.
•When the mapped drive is located on a slow or a down-level computer. A down-level
computer is when the operating system of the computer has an earlier version of
Microsoft Windows than the computer that you are using).
•When a mapped drive is connected across a Wide Area Network (WAN).

 

[Ed Bennett]

i work at a computer store, and one of my clients brought in his PC.
his problem is that when i try to open up a *.pub file (both already
on the pc and one that i made to test the program) i get an error
that says: "Publisher can't find the file specified. The next dialog
box will let you browse to locate the file...". Then i select the
file from the browse dialoge box and i get another error msg saying:
"Publisher can't open file."

How much disk space does the computer have available?

What OS is in use on this machine?

How big is the temp folder? Go to Start > Run > %temp% > OK > Ctrl+A >
Alt+Enter and look at the filesize.