Can't Open this Item

[bellga]

I am transferring a pst file from an old computer to a new computer.
I've noticed that in the new computer, I receive the "Can't Open thi
item." error when I double click a Journal entry in the Activities Ta
of Contacts. I can open the item with no problems on the old PC.
Please assist

 

[Russ Valentine [MVP-Outlook]]

Depends on how you transferred your data. If you did so incorrectly all
links will be broken.

 

[bellga]

I just transferred the pst file. What else would I need to transfe
from the old PC?

']Depends on how you transferred your data. If you did so incorrectl
all
links will be broken.
--
Russ Valentine
[MVP-Outlook]
"bellga" (e-mail address removed) wrote in message

I am transferring a pst file from an old computer to a new computer.
I've noticed that in the new computer, I receive the "Can't Open this
item." error when I double click a Journal entry in the Activitie
Tab
of Contacts. I can open the item with no problems on the old PC.
Please assist.

 

[Russ Valentine [MVP-Outlook]]

You didn't tell us anything. I can think of at least 5 ways you could "just
transfer." If you simply overwrote a PST file, then for sure you broke all
links and corrupted your profile.
You haven't provided your Outlook version. Read the Help files for the
current version:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
--
Russ Valentine
[MVP-Outlook]

I just transferred the pst file. What else would I need to transfer
from the old PC?

']Depends on how you transferred your data. If you did so incorrectly
all
links will be broken.
--
Russ Valentine
[MVP-Outlook]
"bellga" (e-mail address removed) wrote in message

I am transferring a pst file from an old computer to a new computer.
I've noticed that in the new computer, I receive the "Can't Open this
item." error when I double click a Journal entry in the Activities
Tab
of Contacts. I can open the item with no problems on the old PC.
Please assist.

 

[bellga]

We use an E2K exchange server and the Outlook version is Outlook 200
SP3, version number 9.0.0.6627. We moved the PST file from the old P
to the new PC. We removed the existing pst file on the new computer
and linked outlook to the pst file from the old computer. Afte
recieving the error message from outlook, we ran a scan on the ps
file. The scan did not uncover any errors. The scan was performed o
the pst file while it was on the new PC. Please let me know what othe
information you might need to help me trouble shoot this problem.
Thanks for your help.

']You didn't tell us anything. I can think of at least 5 ways you coul
"just
transfer." If you simply overwrote a PST file, then for sure you brok
all
links and corrupted your profile.
You haven't provided your Outlook version. Read the Help files for the
current version:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
--
Russ Valentine
[MVP-Outlook]
"bellga" (e-mail address removed) wrote in message

I just transferred the pst file. What else would I need to transfer
from the old PC?

'Russ Valentine [MVP-Outlook Wrote:
']Depends on how you transferred your data. If you did so incorrectly
all
links will be broken.
--
Russ Valentine
[MVP-Outlook]
"bellga" (e-mail address removed) wrote in message

I am transferring a pst file from an old computer to a new computer.
I've noticed that in the new computer, I receive the "Can't Open this
item." error when I double click a Journal entry in the Activities
Tab
of Contacts. I can open the item with no problems on the old PC.
Please assist.

 

[bellga]

I found some new information on the problem. The "Can't open this item
error occurs on journal entries that I have marked as private. If it'
not marked private the item opens with a double click. Any ideas o
how to fix this issue

 

[Russ Valentine [MVP-Outlook]]

No. None. I still have no information on how you migrated your data or why
you would be using a PST file with Exchange Server.