Can't receive email

[Teri]

I am running WinXp Home, Norton Antivirus & Internet
Security & had beta Office 2003 installed until it
expired. I uninstalled the beta & reinstalled Office
2002. I am able to send emails from the compose window,
but am unable to use the send/receive function in Outlook
2002, it says "The operation failed". I haven't changed
any settings from the pre-beta installation. I have:

1. Uninstalled & reinstalled Office 2002
2. Deleted & recreated the email account, including
running the test account settings function, which worked
fine.
3. Checked all settings in & even disabled Norton
programs, altho they worked fine until now
4. Tested settings by creating same account in Outlook
Express, can receive email fine there. I then deleted the
account & disabled automatic checking in Outlook Express
& closed it.
5. Checked to be sure that Outlook was the default mail
program in internet options.

I can't understand why I had no problems previously in
Outlook 2002, nor in the beta, but am now receiving this
error message anytime I click the send/receive button or
try to change send/receive groups.

Thanks for your help!
Teri

 

[Philotech]

Looks exactly like the Outlook 2003 problem posted by me a couple of hours
ago (look for "URGENT: OL2003: can receive e-mail ONLY ONCE (?!?)" and by
others with replies from me. Only difference seems to be that the problem
doesn't even disappear after downgrading to OXP.

PHilotech

 

[Teri]

I created a new profile, & can send/receive with that
one! What gives?!?

Thanks,
Teri

 

[Philotech]

Dunno. What d'yoo mean? Still doesn't work for me in any case I'm really
pissed off Can't use OExpress al lthe time and import e-mail into
Outlook.
Philotech

 

[Bill]

Sounds like same problem I'm having (see "OL 2002 - No
Send/Receive or S/R Settings & Groups")- I'd sure
appreciate help, too!

 

[Bill]

Thank you, Teri! This worked for me, too! You are a
life-saver - have a wonderful holiday!

 

[Guest]

i had similar problem and found advice here at this site
earlier. Go into Norton Internet Security and place your
ISP server addresses for incoming and outgoing mail into
the "Trusted Zone" (mail.comcast.net; smtp.comcast.net,
pop.comcast.net). That seems to have done the trick for
me. Good luck.

 

[Jim C.]

Please explain "created a new Profile"...I can receive
but not send...

Thanks,
Jim C.