Can't reinstall Office 2000 SR 1

[Robocop]

The affected computer was recently restored after a stupid user episode. All Office files reside on the harddrive, but are not listed as installed anywhere in the computer. Attempts to use them request you re run setup. Attempts to use the install disks to run setup results in "Can't access this patch-verify available or contact vendor" error. Can't uninstall original installation, as it is not listed in the control panel programs list. Also received one error "Office not installed for this user" on computer

Computer was a multiuser computer, but had been reset to a single user. Tried running office update, but it says no updates are needed, so everything is probably there, just not installed. Any ideas how to get the info back into the registry?

 

[Raghu Prakash]

Hi Robocop,

Also Please take a look at Microsoft Knowledge Base
Article - 295823
http://support.microsoft.com/default.aspx?scid=kb;en-us;295823


CAUSE:
These error messages can occur if all of the following are true:
You are using Microsoft Windows Millennium Edition (Me) or Microsoft
Windows 98. -and-

You have Profiles turned on. -and-

The Start menu is not being shared by all users. This means that the
Include Start menu and Program groups in user settings option is selected
on the User Profiles tab of the Passwords Properties dialog box. -and-

You have not run Setup for Office.

RESOLUTION:
To resolve this problem, run Setup for Office.

In this configuration, each user who has an existing profile on Windows Me
or Windows 98 must run Setup for Office. The only users who do not have to
run Setup are those who do not have an existing profile on the computer.
When they log on for the first time, the default user profile is copied
into their profile. This default user profile includes all of the registry
information and shortcuts necessary to start Office programs.

The first user who runs Setup in the configuration sets the installation
location for Office. Any subsequent user cannot change this location, even
if the user performs a custom installation. Also, the time required to
install Office for second and subsequent users is substantially less than
the time required for the first user, assuming that comparable features are
installed. This is because Setup does not recopy any files that are already
installed.

If you are the second user or a later user who is running Setup in this
configuration, you can select a different set of Office features than other
users can. If you do, you see a different set of Office shortcuts on the
Programs menu. This is because the Start menu is set to per-user. You
selected the Include Start menu and Program groups in user settings check
box on the User Profiles tab of the Password Properties dialog box.

Thank You...
Raghu...
This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Raghu Prakash]

Hi Robocop,

Also Please take a look at Microsoft Knowledge Base
Article - 295823
http://support.microsoft.com/default.aspx?scid=kb;en-us;295823


CAUSE:
These error messages can occur if all of the following are true:
You are using Microsoft Windows Millennium Edition (Me) or Microsoft
Windows 98. -and-

You have Profiles turned on. -and-

The Start menu is not being shared by all users. This means that the
Include Start menu and Program groups in user settings option is selected
on the User Profiles tab of the Passwords Properties dialog box. -and-

You have not run Setup for Office.

RESOLUTION:
To resolve this problem, run Setup for Office.

In this configuration, each user who has an existing profile on Windows Me
or Windows 98 must run Setup for Office. The only users who do not have to
run Setup are those who do not have an existing profile on the computer.
When they log on for the first time, the default user profile is copied
into their profile. This default user profile includes all of the registry
information and shortcuts necessary to start Office programs.

The first user who runs Setup in the configuration sets the installation
location for Office. Any subsequent user cannot change this location, even
if the user performs a custom installation. Also, the time required to
install Office for second and subsequent users is substantially less than
the time required for the first user, assuming that comparable features are
installed. This is because Setup does not recopy any files that are already
installed.

If you are the second user or a later user who is running Setup in this
configuration, you can select a different set of Office features than other
users can. If you do, you see a different set of Office shortcuts on the
Programs menu. This is because the Start menu is set to per-user. You
selected the Include Start menu and Program groups in user settings check
box on the User Profiles tab of the Password Properties dialog box.

Thank You...
Raghu...
This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Raghu Prakash]

Hi Robocop,

Also Please take a look at Microsoft Knowledge Base
Article - 295823
http://support.microsoft.com/default.aspx?scid=kb;en-us;295823


CAUSE:
These error messages can occur if all of the following are true:
You are using Microsoft Windows Millennium Edition (Me) or Microsoft
Windows 98. -and-

You have Profiles turned on. -and-

The Start menu is not being shared by all users. This means that the
Include Start menu and Program groups in user settings option is selected
on the User Profiles tab of the Passwords Properties dialog box. -and-

You have not run Setup for Office.

RESOLUTION:
To resolve this problem, run Setup for Office.

In this configuration, each user who has an existing profile on Windows Me
or Windows 98 must run Setup for Office. The only users who do not have to
run Setup are those who do not have an existing profile on the computer.
When they log on for the first time, the default user profile is copied
into their profile. This default user profile includes all of the registry
information and shortcuts necessary to start Office programs.

The first user who runs Setup in the configuration sets the installation
location for Office. Any subsequent user cannot change this location, even
if the user performs a custom installation. Also, the time required to
install Office for second and subsequent users is substantially less than
the time required for the first user, assuming that comparable features are
installed. This is because Setup does not recopy any files that are already
installed.

If you are the second user or a later user who is running Setup in this
configuration, you can select a different set of Office features than other
users can. If you do, you see a different set of Office shortcuts on the
Programs menu. This is because the Start menu is set to per-user. You
selected the Include Start menu and Program groups in user settings check
box on the User Profiles tab of the Password Properties dialog box.

Thank You...
Raghu...
This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Raghu Prakash]

Hi Robocop,

Also Please take a look at Microsoft Knowledge Base
Article - 295823
http://support.microsoft.com/default.aspx?scid=kb;en-us;295823


CAUSE:
These error messages can occur if all of the following are true:
You are using Microsoft Windows Millennium Edition (Me) or Microsoft
Windows 98. -and-

You have Profiles turned on. -and-

The Start menu is not being shared by all users. This means that the
Include Start menu and Program groups in user settings option is selected
on the User Profiles tab of the Passwords Properties dialog box. -and-

You have not run Setup for Office.

RESOLUTION:
To resolve this problem, run Setup for Office.

In this configuration, each user who has an existing profile on Windows Me
or Windows 98 must run Setup for Office. The only users who do not have to
run Setup are those who do not have an existing profile on the computer.
When they log on for the first time, the default user profile is copied
into their profile. This default user profile includes all of the registry
information and shortcuts necessary to start Office programs.

The first user who runs Setup in the configuration sets the installation
location for Office. Any subsequent user cannot change this location, even
if the user performs a custom installation. Also, the time required to
install Office for second and subsequent users is substantially less than
the time required for the first user, assuming that comparable features are
installed. This is because Setup does not recopy any files that are already
installed.

If you are the second user or a later user who is running Setup in this
configuration, you can select a different set of Office features than other
users can. If you do, you see a different set of Office shortcuts on the
Programs menu. This is because the Start menu is set to per-user. You
selected the Include Start menu and Program groups in user settings check
box on the User Profiles tab of the Password Properties dialog box.

Thank You...
Raghu...
This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Raghu Prakash]

Hi Robocop,

Also Please take a look at Microsoft Knowledge Base
Article - 295823
http://support.microsoft.com/default.aspx?scid=kb;en-us;295823


CAUSE:
These error messages can occur if all of the following are true:
You are using Microsoft Windows Millennium Edition (Me) or Microsoft
Windows 98. -and-

You have Profiles turned on. -and-

The Start menu is not being shared by all users. This means that the
Include Start menu and Program groups in user settings option is selected
on the User Profiles tab of the Passwords Properties dialog box. -and-

You have not run Setup for Office.

RESOLUTION:
To resolve this problem, run Setup for Office.

In this configuration, each user who has an existing profile on Windows Me
or Windows 98 must run Setup for Office. The only users who do not have to
run Setup are those who do not have an existing profile on the computer.
When they log on for the first time, the default user profile is copied
into their profile. This default user profile includes all of the registry
information and shortcuts necessary to start Office programs.

The first user who runs Setup in the configuration sets the installation
location for Office. Any subsequent user cannot change this location, even
if the user performs a custom installation. Also, the time required to
install Office for second and subsequent users is substantially less than
the time required for the first user, assuming that comparable features are
installed. This is because Setup does not recopy any files that are already
installed.

If you are the second user or a later user who is running Setup in this
configuration, you can select a different set of Office features than other
users can. If you do, you see a different set of Office shortcuts on the
Programs menu. This is because the Start menu is set to per-user. You
selected the Include Start menu and Program groups in user settings check
box on the User Profiles tab of the Password Properties dialog box.

Thank You...
Raghu...
This posting is provided "AS IS" with no warranties, and confers no rights.