Conflicting updates made to Project Task

[Richard B]

Dear Project Guru's,

I wonder if someone could shed some light on this problem. Does anyone know
how to prevent this?

We continue to get email notifications with the subject “Conflicting updates
made to Project Task†even on some of the new projects that have been
recently uploaded. I still get the notifications regarding the earlier
projects as well, which was raised with you earlier. Please see below the
sample of the contents of the email;
o Task Name: Schedule a meeting to discuss and agree implementation plan
Project Name: MS Project relaunch
o Issue: Conflicting progress updates have been made to this task in Outlook
and Project Web Access. The update from Outlook has overwritten the update
from Project Web Access
o Resolution: None necessary unless the progress reported via Project Web
Access was more recent. If so, you may manually change your progress in
either Outlook or your Project Web Access timesheet. For reference, the
progress previously reported in Project Web Access was:
o Actual Work: 0.17h
Remaining Work: 0h
Percent Complete: 100%
Comments:


Richard

 

[ProjmanZA]

Dear Project Guru's,

I wonder if someone could shed some light on this problem. Does anyone know
how to prevent this?

We continue to get email notifications with the subject “Conflicting updates
made to Project Task” even on some of the new projects that have been
recently uploaded. I still get the notifications regarding the earlier
projects as well, which was raised with you earlier. Please see below the
sample of the contents of the email;
o       Task Name: Schedule a meeting to discuss and agree implementation plan
Project Name: MS Project relaunch
o       Issue: Conflicting progress updates have been made to this task in Outlook
and Project Web Access. The update from Outlook has overwritten the update
from Project Web Access
o       Resolution: None necessary unless the progress reported viaProject Web
Access was more recent. If so, you may manually change your progress in
either Outlook or your Project Web Access timesheet. For reference, the
progress previously reported in Project Web Access was:
o          Actual Work: 0.17h
   Remaining Work: 0h
   Percent Complete: 100%
   Comments:

Richard,

I do not see you mentioning what version of Project you are using. If
you use 2007 there is a setting in the admin page that allows you to
restrict updates to only PWA, in other words
a team member will not be able to do updates from within Outlook. What
could have happened is, a team member has played around with the
Outlook add-inn and captured time and submitted that time,
Whilst the PM/TM has also made changes in PWA. It sounds unlikely but
i have seen it happening quite often.

Hope this helps.

Andre

Hi Richard

 

[Richard B]

Dear Adnre,

Thanks for your reply and sorry for my delay to get back.

Good luck

Richard