Contact list

[David Horn]

Hello I am having problems with Contacts. I had one and I see it in
contacts but when I go through the new email and click the 'to' button and
go through the drop down box and slect contacts they are not there?

Thank David

 

[Noel All]

1. Make sure the Contact folder is enabled as an email address book,
right click the folder choose Properties and Outlook Address Book ensure
checkbox to enable as email address book is checked; if this is dimmed or
greyed then go on to No.2

2. Go to Tools > Email Accounts > check "View or change existing
directories or address books" > is the Outlook Address Book present > if it
is present then remove it close and restart Outlook and then re-add it > if
it isn't present then add it > close and restart Outlook.

3. Check that the Contacts are being seen by creating a new mail message
and using the To button