Contacts not showing up

[Fred Criswell]

Office 2003 - Windows XP

Last month I took a long holiday vacation - in anticipation of an extended
time away from my home computer, I copied my Outlook data file (.pst) so that
I could continue to use all my contacts, calendar, mail, etc. in my father's
computer. It was easy enough to create a new profile and direct it to my
data file. Two weeks later, I copied my data file from my father's computer
and replaced the one in my own computer once I got back home.

The problem I noticed is this: While composing a new email message I click
on the "To:" tab to select email recipients. The new contacts that I added
since I've been back do not show up in the list. Then I'll click on Contacts
and scroll down to the same contact and find it right there.

My new contacts will not show up as mail recipients. I have to select them
from Contacts individually and send "New Email to Contact".

Please assist.

 

[Russ Valentine [MVP-Outlook]]

How did you "replace" the old PST file with the new? Did you reconfigure
Outlook to use the new one?

 

[Fred Criswell]

I removed the old .pst from the folder and added the new one. I opened
Outlook and it found the .pst in the folder. Everything was present.

How did you "replace" the old PST file with the new? Did you reconfigure
Outlook to use the new one?
--
Russ Valentine
[MVP-Outlook]

Office 2003 - Windows XP

Last month I took a long holiday vacation - in anticipation of an extended
time away from my home computer, I copied my Outlook data file (.pst) so
that
I could continue to use all my contacts, calendar, mail, etc. in my
father's
computer. It was easy enough to create a new profile and direct it to my
data file. Two weeks later, I copied my data file from my father's
computer
and replaced the one in my own computer once I got back home.

The problem I noticed is this: While composing a new email message I click
on the "To:" tab to select email recipients. The new contacts that I
added
since I've been back do not show up in the list. Then I'll click on
Contacts
and scroll down to the same contact and find it right there.

My new contacts will not show up as mail recipients. I have to select
them
from Contacts individually and send "New Email to Contact".

Please assist.

 

[Fred Criswell]

I just discovered that this problem occurs only when I attempt to add a
contact in a subfolder in the Contact field. When I added a new contact
under the original heading "Contacts", then I don't have the described
problem.

Can you help?

How did you "replace" the old PST file with the new? Did you reconfigure
Outlook to use the new one?
--
Russ Valentine
[MVP-Outlook]

Office 2003 - Windows XP

Last month I took a long holiday vacation - in anticipation of an extended
time away from my home computer, I copied my Outlook data file (.pst) so
that
I could continue to use all my contacts, calendar, mail, etc. in my
father's
computer. It was easy enough to create a new profile and direct it to my
data file. Two weeks later, I copied my data file from my father's
computer
and replaced the one in my own computer once I got back home.

The problem I noticed is this: While composing a new email message I click
on the "To:" tab to select email recipients. The new contacts that I
added
since I've been back do not show up in the list. Then I'll click on
Contacts
and scroll down to the same contact and find it right there.

My new contacts will not show up as mail recipients. I have to select
them
from Contacts individually and send "New Email to Contact".

Please assist.

 

[Russ Valentine [MVP-Outlook]]

Did you intend to create these subfolders?
Did you enable the subfolders as email address books in their properties?
--
Russ Valentine
[MVP-Outlook]

I just discovered that this problem occurs only when I attempt to add a
contact in a subfolder in the Contact field. When I added a new contact
under the original heading "Contacts", then I don't have the described
problem.

Can you help?

How did you "replace" the old PST file with the new? Did you reconfigure
Outlook to use the new one?
--
Russ Valentine
[MVP-Outlook]

Office 2003 - Windows XP

Last month I took a long holiday vacation - in anticipation of an
extended
time away from my home computer, I copied my Outlook data file (.pst)
so
that
I could continue to use all my contacts, calendar, mail, etc. in my
father's
computer. It was easy enough to create a new profile and direct it to
my
data file. Two weeks later, I copied my data file from my father's
computer
and replaced the one in my own computer once I got back home.

The problem I noticed is this: While composing a new email message I
click
on the "To:" tab to select email recipients. The new contacts that I
added
since I've been back do not show up in the list. Then I'll click on
Contacts
and scroll down to the same contact and find it right there.

My new contacts will not show up as mail recipients. I have to select
them
from Contacts individually and send "New Email to Contact".

Please assist.

 

[Fred Criswell]

That did the trick! Much obliged.

Did you intend to create these subfolders?
Did you enable the subfolders as email address books in their properties?
--
Russ Valentine
[MVP-Outlook]

I just discovered that this problem occurs only when I attempt to add a
contact in a subfolder in the Contact field. When I added a new contact
under the original heading "Contacts", then I don't have the described
problem.

Can you help?

How did you "replace" the old PST file with the new? Did you reconfigure
Outlook to use the new one?
--
Russ Valentine
[MVP-Outlook]
Office 2003 - Windows XP

Last month I took a long holiday vacation - in anticipation of an
extended
time away from my home computer, I copied my Outlook data file (.pst)
so
that
I could continue to use all my contacts, calendar, mail, etc. in my
father's
computer. It was easy enough to create a new profile and direct it to
my
data file. Two weeks later, I copied my data file from my father's
computer
and replaced the one in my own computer once I got back home.

The problem I noticed is this: While composing a new email message I
click
on the "To:" tab to select email recipients. The new contacts that I
added
since I've been back do not show up in the list. Then I'll click on
Contacts
and scroll down to the same contact and find it right there.

My new contacts will not show up as mail recipients. I have to select
them
from Contacts individually and send "New Email to Contact".

Please assist.